Lead, Ground Operations

Veho•Newington, CT
•$24 - $24

About The Position

As a Ground Operations Lead at Veho, you will help ensure the smooth operation of logistics activities. You will coordinate daily with cross-functional teams to maintain safety standards and operational excellence, and guide a shared shift to support successful launches and sorts in collaboration with Veho teammates and driver partners. The role requires working in a fast-paced, physically demanding environment, using technology to manage operational changes, and providing customer-focused support to driver partners and internal teams. The position pays $24 per hour. The anticipated schedule is overnight.

Requirements

  • Own a modern smartphone and be able to navigate smartphone apps daily.
  • Proficiency with technology platforms and tools relevant to logistics operations.
  • Strong problem-solving skills and ability to thrive in a fast-paced, physically demanding environment.
  • Strong communication skills to effectively lead a shift.
  • Commitment to delivering exceptional experiences to team members and driver partners.
  • Willingness to complete a comprehensive background check.
  • Willingness to work flexible hours, including nights, holidays, and weekends, as operational needs require.
  • Ability to stand for extended periods, move boxes, bend, and frequently lift up to 50 pounds.

Nice To Haves

  • At least one year of previous experience in logistics, operations management, or a related field.
  • Forklift certification and/or experience operating box trucks.

Responsibilities

  • Guide a shared shift and coordinate with Veho teams and driver partners to support successful launches and sorts.
  • Assess operational needs and work cross-functionally to coordinate operations, prioritizing safety and operational success.
  • Use technology platforms to manage operational changes, reroutes, and logistical challenges.
  • Operate a forklift and potentially a box truck to move goods and materials safely and efficiently as needed.
  • Provide support and assistance to driver partners and internal teams with a focus on customer service.
  • Communicate effectively to lead a shift.
  • Perform physically demanding tasks, including standing for extended periods, moving boxes, bending, and frequently lifting objects weighing up to 50 pounds.

Benefits

  • Competitive equity package
  • Comprehensive medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k)
  • Generous PTO for full-time roles
  • Unlimited PTO for exempt-level roles
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