Lead Generator / Customer Service Representative - Brand Ambassador

Carroll Water•Chantilly, VA

About The Position

Carroll Water is hiring a part-time Lead Generator / Customer Service Representative to represent its brand at big-box retail locations, events, and promotional activities. The role is the first point of contact with potential customers, introducing them to the company’s whole-home water systems and gathering leads for the sales team. Representatives explain the systems’ benefits, answer general questions, and provide a positive customer experience. The position pays $20 per hour plus commission and bonus opportunities, with work of up to 30 hours per week. The schedule includes weekends and occasional evenings. Paid training and ongoing support are provided.

Requirements

Strong communication and interpersonal skills.
An outgoing personality and a natural ability to connect with people.
Ability to work independently and manage one’s own schedule.
Comfort starting conversations and generating interest in the company’s services.
Availability to work weekends; some evenings may be required.
Ability to stand for up to 8 hours.
Ability to lift up to 50 pounds.

Nice To Haves

Previous customer service, retail, or sales experience.

Responsibilities

Represent Carroll Water at retail store locations, events, and promotional activities.
Approach shoppers and engage them in friendly conversation.
Educate customers about the benefits of Carroll Water systems in a clear, approachable way.
Collect and qualify leads for the sales team to follow up.
Provide an excellent customer experience while answering general questions.
Share customer feedback with the marketing team to help improve outreach efforts.
Set up and break down the demonstration display when needed.