Lead Fulfillment Associate
About The Position
ShipBob Associates work together to deliver a strong customer experience. The Lead Fulfillment Associate works within receiving, picking, or packing teams at the Moreno Valley, California location and reports to the Area Manager. The role supports warehouse operations, with opportunities to assist other areas as needed. Receiving accepts customer inventory, puts it away, records it in the system, and communicates arrivals and exceptions. Picking moves products quickly and accurately to the next process stage. Packing checks shipment quality and packs items correctly, working with picking to ensure accurate fulfillment. The position also includes handling, storing, and distributing products in ways that maintain their safety, quality, and legality. Associates follow standard operating procedures, report concerns about product condition or integrity, keep accurate records to support traceability, and contribute to continuous improvement and product-safety awareness.
Requirements
- Able to work scheduled shifts, including overtime and/or weekends based on business needs, and arrive on time consistently.
- Able to lift up to 50 pounds without restriction.
- Able to stand and walk continuously during shifts of up to 8–10 hours.
- Able to bend, stoop, reach above, and push or pull frequently.
- Able to adapt quickly to change.
- Extremely detail-oriented.
- Able to quickly understand new processes and identify operational opportunities.
- Must be at least 18 years old.
Nice To Haves
- Previous warehouse experience is not required.
- Willingness to get hands-on to complete tasks.
- Interest in joining a rapidly growing startup company.
Responsibilities
- Work in receiving, picking, or packing to support warehouse fulfillment operations.
- Receive customer inventory, put it away, record it in the system, and communicate arrivals and exceptions.
- Pick products quickly and accurately for the next stage of fulfillment.
- Check shipment quality and pack items correctly, coordinating with picking to ensure accurate fulfillment.
- Handle, store, and distribute products in a way that maintains their safety, quality, and legality.
- Follow standard operating procedures and report concerns about product condition or integrity.
- Maintain accurate records to support product traceability.
- Contribute to continuous improvement and product-safety awareness.
- Help in other departments or operational areas as needed to keep operations running efficiently.
Benefits
- Medical, dental, vision, and basic life insurance
- 401(k) match
- Weekly paycheck
- Paid overtime eligibility
- Pay Progression Program
- Paid time off and sick time off
- Comprehensive benefits package
- Access to AI and productivity tools at no cost for full-time employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
