Lead Front Desk Receptionist

Ozark Regional Vein Center LLC•Rogers, AR

21d•$18 - $21•Onsite

About The Position

The Edge Men's Health Clinic is seeking a polished, energetic, and service-driven Patient Experience Team Member to provide a welcoming and efficient front-office experience. The clinic is part of a network of healthcare practices that includes Renew Aesthetics and Ozark Regional Vein & Artery Center. This is an in-person role in Rogers, Arkansas, with a Monday–Thursday schedule from 7:00 AM to 4:00 PM and a 30-minute unpaid lunch. Compensation is $18–$21 per hour, depending on experience. The organization describes opportunities for growth across multiple specialty clinics and a collaborative, team-oriented environment.

Requirements

At least 2 years of medical scheduling or front-office experience; required.
At least 2 years of computer experience; required.
Friendly, polished, and professional presence.
Strong communication and interpersonal skills.
Ability to multitask and stay organized in a busy environment.
High attention to detail and accuracy.
Comfort using multiple systems, such as scheduling software, Word, and Excel.
Team-oriented, positive, and adaptable mindset.
Able to reliably commute to Rogers, AR 72758 or relocate before starting.

Nice To Haves

Bilingual in English and Spanish preferred.

Responsibilities

Greet patients warmly and create a positive, professional first impression.
Deliver a high-touch, concierge-style experience throughout the patient visit.
Manage front-desk communications, including phone calls, texts, emails, and inquiries.
Coordinate and optimize the appointment schedule to support smooth clinic flow.
Handle scheduling changes professionally, empathetically, and efficiently.
Assist with patient check-in and check-out and accurately process payments.
Educate patients on services, promotions, and products as appropriate.