Lead Field Service Technician

RMS Energy • Dallas, TX

20h

About The Position

RMS Energy is seeking a Lead Field Service Technician with extensive field experience and leadership capability to support electrical system projects across the U.S. This hands-on role leads field crews, executes testing and commissioning plans, and troubleshoots complex issues in power plants, substations, and industrial facilities. The technician owns day-to-day site operations and mentors technicians while ensuring quality and safety in the field.

The role involves testing and maintaining low- through high-voltage systems from 480V to 600kV, performing advanced diagnostics, validating relay testing, and overseeing commissioning for new systems, retrofits, and upgrades. The Lead Field Service Technician serves as the primary field contact for clients, maintains accurate reports and records, oversees equipment readiness, and directs emergency response, shutdowns, and start-ups.

The position requires at least 75% travel, including overnight stays, and flexible scheduling. Work may involve outdoor conditions in all weather, elevated work areas, confined spaces, high-voltage equipment, heavy machinery, and physically demanding activity. RMS Energy describes itself as a mission-driven team focused on safety, teamwork, innovation, and continuous growth.

Requirements

• At least 10 years of experience in power plant, utility, or industrial power systems.
• Expert-level experience with protection and control systems, relay testing, and high-voltage commissioning.
• Skilled in Microsoft Office applications, including Word, Excel, Outlook, and Teams, and in PowerDB.
• Ability to lead teams, delegate tasks, and make sound decisions under pressure.
• Thorough knowledge of NETA standards and safety regulations.
• Willingness to travel at least 75%, including overnight stays, and work a flexible schedule.
• High school diploma or GED.
• Valid driver's license.
• Must successfully complete a background check and pre-employment and random drug tests.
• Available for flexible hours, overtime, and occasional weekends, holidays, or nights.
• Able to work outdoors in all weather, at heights of 100 feet or more, in confined spaces, and around high-voltage equipment and heavy machinery.
• Physically capable of lifting more than 50 pounds and enduring extended physical activity.
• Good vision and hearing, and English proficiency for safe, effective communication in noisy environments.

Nice To Haves

• NETA Level III or IV certification; journeyman or equivalent advanced credentials are also accepted.
• NETA Level IV certification or recognized expert-level credentials.
• Completion of a trade school program, technical college, associate degree, or skilled trade certification in welding or a related field.
• TWIC card.
• Experience leading commissioning crews and mentoring junior technicians.
• Deep familiarity with power plant environments and substation retrofits.

Responsibilities

• Lead testing and maintenance on 480V–600kV systems, including breakers, relays, cables, motor controls, and transformers.
• Perform advanced diagnostics, including Power Factor, Tan Delta, VLF, DC Hi-Pot, Doble, TTR, winding resistance, insulation resistance, and contact resistance tests.
• Perform and validate electromechanical, solid-state, and microprocessor relay testing.
• Oversee test plan execution and commissioning procedures for new systems, retrofits, and upgrades.
• Supervise onsite field crews by delegating tasks, mentoring technicians, and upholding technical and safety standards.
• Enforce compliance with project specifications, Lockout/Tagout, PPE, and job hazard analysis requirements.
• Follow safety and PPE protocols while working around noise, electrical hazards, and elevated work areas.
• Maintain accurate test reports, service records, and commissioning documentation.
• Serve as the lead field contact for clients, communicating status updates and coordinating project requirements.
• Oversee the care and readiness of test gear, vehicles, and tools.
• Direct emergency response, shutdowns, and start-ups with minimal supervision.
• Coach and support junior team members through on-the-job mentorship.

Benefits

• Competitive compensation, overtime potential, and merit-based raises.
• Medical, dental, and vision coverage fully paid for employees, starting the month after hire.
• Steady employment and career growth with promotion potential.
• 401(k) plan with company match, traditional and Roth options, and free investment guidance.
• Top-tier equipment provided for field work.
• Compensated travel time and per diem.
• Paid training, certifications, and industry memberships.
• Paid vacation, holidays, and sick leave.
• Employee Assistance Program offering legal, financial, and mental wellness support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED