Lead Field Service Technician

Honeywell • Nashville, TN

9d • Onsite

About The Position

As Lead Field Service Technician, Gas Meter, you will provide technical leadership and support for a team of field service technicians. You will serve as a subject matter expert, support technician development, and help drive safety, quality, customer satisfaction, and operational excellence across field service activities. The position reports to the Field Service Supervisor and is based onsite in Nashville, Tennessee.

Requirements

• At least 2 years of field service experience in gas metering, utilities, or a related technical field.
• Strong technical knowledge and troubleshooting skills.
• Experience supporting field operations and coordinating work activities.
• Knowledge of safety requirements, industry standards, and compliance expectations.
• Strong communication and problem-solving abilities.
• Must be a U.S. person, defined as a U.S. citizen, U.S. permanent resident, or person with protected status in the U.S. under asylum or refugee status.

Nice To Haves

• Demonstrated leadership and mentoring skills.
• Ability to influence and support team success without direct supervisory authority.
• Strong organizational and decision-making skills.
• Continuous improvement mindset.
• Customer-focused approach with a commitment to operational excellence.

Responsibilities

• Lead and support field service technicians through technical guidance and field support.
• Serve as the primary resource for troubleshooting, escalations, and complex technical issues.
• Coordinate field priorities, workload distribution, and service execution.
• Ensure compliance with safety, quality, and operational standards.
• Coach and develop technicians through mentoring, training, and knowledge sharing.
• Support customer issue resolution and service delivery performance.
• Identify and drive continuous improvement opportunities within field operations.
• Collaborate with leadership and cross-functional teams to achieve business objectives.
• Promote a culture of safety, accountability, teamwork, and customer focus.
• Support onboarding and development of new field service technicians.

Benefits

• Employer-subsidized medical, dental, vision, and life insurance.
• Short-term and long-term disability.
• 401(k) match.
• Flexible Spending Accounts and Health Savings Accounts.
• Employee Assistance Program (EAP).
• Educational Assistance.
• Parental Leave.
• Paid Time Off for vacation, personal business, sick time, and parental leave.
• 12 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed