Lead Dispatcher

Air Comfort Solutions OKC • Moore, OK

2d • $19 - $24 • Onsite

About The Position

Air Comfort Solutions of OKC is seeking a reliable, detail-oriented Lead Dispatcher to support daily operations. The role helps ensure technicians are dispatched efficiently, customers receive attentive service, and operations run smoothly. This is an in-office position in Oklahoma City, Oklahoma. The company describes itself as family-owned and operated, with a small-business feel and the growth and stability of a larger business. It emphasizes ongoing training, employee rewards, and a supportive, team-oriented culture.

Requirements

• At least 1 year of experience in a call center, dispatch, or customer support role.
• Strong communication and problem-solving skills.
• Ability to multitask and thrive in a fast-paced environment.
• Team-oriented approach and a customer-first attitude.

Nice To Haves

• Familiarity with dispatching or scheduling software, such as Service Titan.

Responsibilities

• Answer and prioritize emergency and non-emergency service calls.
• Schedule and dispatch service technicians for installations and repairs.
• Maintain accurate customer records in the database.
• Coordinate with field teams to troubleshoot service issues.
• Ensure clear and timely communication between customers and technicians.
• Help keep operations running smoothly and efficiently.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Life insurance
• Disability insurance
• Paid time off
• Paid holidays
• Ongoing training and career development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed