Lead Dispatcher

B & S Piping Inc • Charleston, TN

11h • $60,000 - $60,000

About The Position

Performance Jobsite Solutions (PJS) is recruiting an experienced Lead Dispatcher for an established transportation and logistics operation in Charleston, Tennessee. This leadership role is responsible for taking ownership of daily dispatch operations, coordinating multiple drivers, making sound decisions under pressure, and keeping dispatch running efficiently while maintaining safety and customer service.

The operation has approximately 25–30 local and regional drivers and runs 24/7. Most loads return the same day; a small proportion require an overnight trip. The freight consists of three primary product types that use different specialized trailers. No reloading is required.

Requirements

• Previous trucking or transportation dispatch experience.
• Experience managing multiple drivers in a fast-paced environment.
• Strong understanding of DOT regulations and Hours of Service requirements.
• Proficiency with Microsoft 365, Outlook, and general computer applications.
• Strong organizational, communication, and problem-solving skills.
• Ability to remain calm, make decisions, and manage changing priorities.
• Ability to take ownership of dispatch operations, communicate clearly with drivers, and solve problems without constant supervision.

Nice To Haves

• Leadership or lead dispatcher experience.
• Experience with TMW (Transportation Management System).
• Familiarity with TMT (Fleet Maintenance Software).
• Experience with Samsara GPS, driver communication, and fleet monitoring.
• Experience coordinating specialized trailers or industrial freight.

Responsibilities

• Lead daily dispatch operations for approximately 25–30 local and regional drivers.
• Coordinate outbound and return trips to ensure freight is delivered safely and on schedule.
• Manage dispatch for a 24/7 transportation operation and communicate effectively with drivers and management.
• Process freight orders received through EDI, email, and verbal communication.
• Monitor driver schedules, availability, and Hours of Service (HOS) compliance.
• Use transportation management software to manage orders, scheduling, and maintenance coordination.
• Track driver activity, workflows, and communication through Samsara.
• Address scheduling conflicts, service delays, and operational issues.
• Maintain accurate dispatch records and communicate updates to appropriate personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed