Residental Lead DSP

Easterseals PORT Health • Charlotte, NC

3d • Onsite

About The Position

Easterseals PORT Health is seeking a Lead Direct Support Provider (DSP) for its Residential Services team. The role supports individuals with intellectual and developmental disabilities (IDD) and/or mental health (MH) needs in a group home setting. The Lead DSP provides direct care and leads DSPs during assigned shifts to help maintain a safe, person-centered, and engaging home environment.

The schedule is 7 a.m. to 7 p.m. every other weekend. It may also include two weekdays and one weekend day per week, with rotation based on program needs. Flexibility is required to meet group-home needs, and shift assignments are communicated in advance.

Easterseals PORT Health provides disability, behavioral health, and addiction treatment services in North Carolina and Virginia. The organization describes its working environment as tobacco-free and smoke-free across offices, client facilities, properties, and agency vehicles, and emphasizes inclusion, learning, and growth.

Requirements

• High school diploma or equivalent.
• Valid, unrestricted North Carolina driver’s license.
• Reliable transportation.
• Current auto insurance.
• Clean driving record.

Nice To Haves

• At least one year of experience working with individuals with IDD or MH needs.

Responsibilities

• Lead and support DSPs during assigned shifts.
• Assist residents with daily tasks, including hygiene, meals, and mobility.
• Follow and implement care plans created by clinical staff.
• Encourage skill-building, social activities, and community involvement.
• Administer medications and document them properly.
• Maintain clear and accurate records of care and incidents.
• Communicate important updates to the team and supervisor.
• Help ensure a safe, respectful, and supportive environment.
• Assist with housekeeping and meal preparation based on residents’ needs.
• Participate in staff meetings and required training.
• Follow agency policies and maintain a professional approach.
• Organize weekly staff schedules and daily activities.
• Guide and support DSPs with feedback and coaching.
• Ensure care plans and safety standards are followed.

Benefits

• Paid time off and paid holidays.
• Medical, dental, and vision health benefits.
• Optional flexible health spending account (FSA).
• Life insurance.
• Disability insurance.
• 403(b) retirement plan.
• Employee assistance program.
• Legal services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED