Lead DSP

Hummingbird Care Home LLC•Eugene, OR

2h•$0 - $52,000•Onsite

About The Position

Hummingbird Care Home is hiring a full-time, non-exempt Lead Direct Support Professional (Lead DSP) to assist the Program Manager/Program Director with the day-to-day operations of an assigned program and serve as a resource and mentor to Direct Support Professionals. The role helps ensure services follow Individual Support Plans (ISPs), Positive Behavior Support Plans, Nursing Care Plans, agency policies, and applicable Oregon Administrative Rules (OARs). The Lead DSP supports staff training, reviews documentation, assists with scheduling and shift coverage, monitors compliance, coordinates appointments and services, and promotes the health, safety, and well-being of the individuals supported. The position includes assisting with training and orientation, problem-solving, ISP completion, communication with outside agencies and families or guardians, coordination with nursing and behavior specialists, quality assurance, and timely review of General Event Reports. The Lead DSP participates in an on-call rotation and may provide temporary site management and on-call coverage when program management is understaffed. The job is in person, with reliable commuting or relocation to the Eugene/Springfield, Oregon area required before starting.

Requirements

At least one year of Direct Support Professional or Lead DSP experience.
At least one year of experience implementing and monitoring ISPs.
At least one year of experience using Therap.
At least one year of experience in a residential or vocational setting serving people with developmental disabilities.
Valid driver's license.
Experience reviewing and implementing ISPs.
Knowledge of Oregon Administrative Rules (OARs), updates, and licensing.
Ability to assist in developing and implementing documentation systems in compliance with OARs.
Must maintain all relevant certifications and training requirements.
Approved Background Clearance Application through the State Background Check Unit every two years or when the employee's position changes.
Three professional references are required.
Reliable commute or plan to relocate to the Eugene/Springfield, Oregon area before starting work.

Nice To Haves

Current Oregon Intervention System (OIS) Certificate.
Current CPR/First Aid Certificate.
Bilingual English-Spanish communication skills.
Associate degree in Social Work, Human Services, Special Education, or a related field; equivalent experience supporting individuals with intellectual and developmental disabilities will be considered.

Responsibilities

Maintain professional relationships with program managers, team members, and County Case Managers to support high-quality outcomes for individuals served.
Assist with overseeing training and orientation of the program’s Direct Support Professionals.
Assist with problem-solving, completion of ISPs, and communication with outside agencies or families and guardians as needed.
Coordinate with the agency Registered Nurse and/or Behavior Specialist to ensure client needs are met in a timely manner.
Attend meetings as scheduled.
Ensure actions required as a result of Protective Service Investigations are completed in a timely manner.
Support quality assurance by resolving QA reviews and licensing Plans of Improvement so programs meet state licensing requirements and provide a high level of care.
Provide timely administrative review of General Event Reports (GERs).
Participate in the on-call rotation.
Provide temporary site management and on-call duties when the program management team is understaffed.
Assist with scheduling and shift coverage, review documentation, monitor program compliance, and coordinate appointments and services.