Lead Delivery Consultant

Health Care Service Corporation•Chicago, IL
•$102,000 - $184,300•Hybrid

About The Position

This position brings seniority and experience to the management of multiple strategic, cross-enterprise, end-to-end implementations of varying complexity and strategic importance. The Lead Delivery Consultant serves as the business lead for implementations and collaborates with cross-functional business and technology partners to guide projects from business case analysis through implementation. Projects are complex, fast-moving, and critical to business strategy. Flex employees are expected to work in the office at least three days per week. Management may modify an employee’s weekly schedule for exigent circumstances. Compensation varies based on job-related skills, education, knowledge, experience, and location. The role aligns with an annual incentive bonus plan, subject to its terms and conditions.

Requirements

  • Bachelor’s degree and four years of leadership or management experience.
  • Five years of experience in healthcare, business consulting, systems implementation, project management, business analysis, process improvement, strategic planning, product administration, or other relevant healthcare functions.
  • Experience in the health insurance or healthcare industry.
  • Experience with large-scale or complex project work.
  • Verbal and written communication skills, including establishing working relationships across departments, preparing presentations for cross-functional stakeholders (including senior management), and establishing a team environment.
  • Ability to manage and delegate assignments across multiple complex projects successfully in a matrixed environment.
  • Ability to work independently and in groups and respond to rapidly changing priorities.
  • PC proficiency, including Microsoft Office products and Visio.
  • Organizational skills.
  • Problem-resolution experience and skills.
  • Analytical skills.
  • Attention to detail.

Nice To Haves

  • Management consulting experience.
  • Experience supervising project teams or personnel.
  • Master’s degree in a business- or healthcare-related field.
  • Knowledge of the Affordable Care Act or other healthcare regulatory experience.

Responsibilities

  • Manage multiple strategic, cross-enterprise, end-to-end implementations of varying complexity and strategic importance.
  • Serve as the business lead for implementations, collaborating with cross-functional business and technology partners from business case analysis through implementation.
  • Manage and delegate assignments across multiple complex projects in a matrixed environment.
  • Identify complex risks and issues, mitigate risks, resolve issues, and work and negotiate with diverse teams.

Benefits

  • Health and wellness benefits
  • 401(k) savings plan
  • Pension plan
  • Paid time off
  • Paid parental leave
  • Disability insurance
  • Supplemental life insurance
  • Employee assistance program
  • Paid holidays
  • Tuition reimbursement
  • Other incentives
  • Annual incentive bonus plan
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