Lead Delivery Consultant

HCSC•Chicago, IL

4d•Hybrid

About The Position

This position brings seniority and experience to managing multiple strategic, cross-enterprise, end-to-end implementations of varying complexity and strategic importance. The Lead Delivery Consultant serves as the business lead for an implementation and collaborates with cross-functional business and technology partners to take projects from business case analysis through implementation. Projects are complex, fast-moving, and critical to business strategy. Flex employees are expected to work in the office at least three days per week, with management discretion to modify weekly schedules for exigent circumstances.

Requirements

Bachelor’s degree.
Four years of leadership or management experience.
Five years of experience in healthcare, business consulting, systems implementation, project management, business analysis, process improvement, strategic planning, product administration, or other relevant healthcare functions.
Health insurance or healthcare industry experience.
Experience with large-scale or complex project work.
Verbal and written communication skills, including establishing working relationships across departments, preparing presentations for cross-functional stakeholders (including senior management), and establishing a team environment.
Ability to manage and delegate assignments across multiple complex projects successfully in a matrixed environment.
Ability to work independently and in groups and respond to rapidly changing priorities.
PC proficiency, including MS Office products and VISIO.
Organizational skills.
Problem-resolution experience and skills.
Ability to identify complex risks and issues, mitigate risks, and resolve issues, including working and negotiating with diverse teams.
Analytical skills.
Attention to detail.

Nice To Haves

Management consulting experience.
Experience supervising project teams or personnel.
Master’s degree in a business- or healthcare-related field.
Knowledge of the Affordable Care Act or other healthcare regulatory experience.

Responsibilities

Manage multiple strategic, cross-enterprise, end-to-end implementations of varying complexity and strategic importance.
Serve as the business lead for implementations, collaborating with cross-functional business and technology partners from business case analysis through implementation.
Manage and delegate assignments across multiple complex projects in a matrixed environment.
Identify complex risks and issues, mitigate risks, and resolve issues, including by working and negotiating with diverse teams.
Prepare presentations for cross-functional stakeholders, including senior management, and establish working relationships across departments and a team environment.