Sr Delivery Consultant
About The Position
This position leads complex cross-enterprise implementations of custom products or services that are critical to securing or retaining group customers, maintaining market relevancy, and responding to legislative and regulatory initiatives. The role serves as the business lead for an implementation and collaborates with business and technology partners to take projects from business case analysis through implementation. Projects are complex, fast-moving, and critical to business strategy. Flex employees are expected to work in the office at least three days per week. Management may modify an employee’s weekly schedule for exigent circumstances.
Requirements
- Bachelor’s degree.
- At least 4 years of experience in healthcare, business analysis consulting, systems implementation efforts, project management, or relevant healthcare industry experience.
- At least 3 years of project management experience managing large-scale, complex, multi-million-dollar projects.
- Experience communicating with senior management from multiple divisions.
- Experience developing and delivering presentations.
- Problem-resolution experience and skills.
- Skills identifying complex risks and issues, mitigating risks, resolving issues, and negotiating with diverse teams.
- Verbal and written communication skills, including the ability to establish cross-departmental working relationships, prepare presentations for senior management and cross-functional stakeholders, and establish a team environment.
- Ability to work with limited supervision and in group settings and respond to rapidly changing priorities.
- Organizational skills and attention to detail.
- PC proficiency, including MS Office products and Visio.
Nice To Haves
- Management consulting experience.
- Health insurance or healthcare industry experience.
- Experience supervising project teams or personnel.
- Master’s degree in a business- or healthcare-related field.
- Knowledge of the Affordable Care Act or other healthcare regulations.
Responsibilities
- Lead complex cross-enterprise implementations of custom products or services.
- Serve as the business lead for implementations and collaborate with business and technology partners from business case analysis through implementation.
- Manage complex, large-scale, multi-million-dollar projects and multiple complex projects successfully.
- Communicate with senior management across multiple divisions and prepare and deliver presentations to senior management and cross-functional stakeholders.
- Identify complex risks and issues, mitigate risks, resolve issues, and negotiate with diverse teams.
- Establish working relationships across departments and foster a team environment.
Benefits
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan, subject to the plan’s terms and conditions
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What This Job Offers
Job Type
Full-time
Career Level
Senior
