Sr Delivery Consultant

HCSC•Chicago, IL

1d•Hybrid

About The Position

At HCSC, employees are described as the cornerstone of the business and the foundation of its success. The company offers curated development plans to support employee growth and career development. This position leads complex, cross-enterprise implementations of custom products or services that are critical to securing or retaining group customers, maintaining market relevancy, and responding to legislative and regulatory initiatives. The role serves as the business lead for an implementation and collaborates with business and technology partners to take projects from business case analysis through implementation. Projects are complex, fast-moving, and critical to business strategy. Flex employees are expected to work in the office at least three days a week. Management may modify an employee's weekly schedule for exigent circumstances. Compensation varies according to job-related skills, education, knowledge, and experience. The role aligns with an annual incentive bonus plan, subject to its terms and conditions.

Requirements

Bachelor's degree.
Four years of experience in healthcare, business analysis consulting, systems implementation efforts, project management, or relevant healthcare industry experience.
Three years of project management experience managing large-scale, complex, multimillion-dollar projects.
Experience communicating with senior management from multiple divisions.
Experience developing and delivering presentations.
Problem-resolution skills, including identifying complex risks and issues, risk mitigation, and issue resolution.
Negotiation skills.
Verbal and written communication skills, including establishing working relationships across departments, preparing presentations for senior management and cross-functional stakeholders, and establishing a team environment.
Ability to work with limited supervision and in group settings, and respond to rapidly changing priorities.
Organizational skills and attention to detail.
Experience successfully managing multiple complex projects.
PC proficiency, including MS Office products and VISIO.

Nice To Haves

Management consulting experience.
Health insurance or healthcare industry experience.
Experience supervising project teams or personnel.
Master’s degree in business or a healthcare-related field.
Affordable Care Act knowledge or other healthcare regulatory experience.

Responsibilities

Lead complex, cross-enterprise implementations of custom products or services from business case analysis through implementation.
Serve as the business lead for assigned implementations and collaborate with business and technology partners.
Manage complex projects that support securing or retaining group customers, maintaining market relevancy, and responding to legislative and regulatory initiatives.
Identify complex risks and issues, mitigate risks, and resolve issues, including through collaboration and negotiation with diverse teams.
Develop and deliver presentations, including to senior management and cross-functional stakeholders.
Manage multiple complex projects successfully and respond to changing priorities.