Lead Deli Production Team Member

Pilot Company•La Vergne, TN

About The Position

The Lead Deli Production Team Member provides operational support to the Deli management team. The position supervises restaurant activities during non-peak service hours and other hours as needed, while also working hourly positions. The role helps maintain restaurant standards, coordinate shift activities, support and train team members, and ensure food safety, cleanliness, service, and operational policies are followed.

Responsibilities

Maintain PTC restaurant operational standards and execute the shift plan.
Follow up on assigned tasks and assist the management team.
Work hourly positions as needed.
Monitor food preparation, register procedures, and cash-handling policies and processes.
Maintain PTC Hospitality standards and provide direction to team members during shifts.
Ensure deli cleaning processes and methods are followed.
Monitor labor usage and adherence to break policies.
Adhere to deli plans and objectives set by the Deli General Manager.
Assist with training and cross-training team members as directed.
Follow PTC processes and policies, including safety and security procedures.
Ensure team members follow PTC dress-code standards.
Follow maintenance processes and methods.
Advise the Deli General Manager about performance or discipline problems.
Ensure acceptable execution of suggestive selling, product, food-safety, and cleanliness standards.
Ensure compliance with PTC marketing and that products are available and fresh.
Perform other duties as assigned by management.