Lead Crisis Clinician - Boston CBHC AMCI

Bay Cove Human Services•Boston, MA

About The Position

Bay Cove Human Services’ Boston-based crisis services operate in partnership with Boston Medical Center as part of the Boston Community Behavioral Health Center. The Lead Crisis Clinician provides direct crisis services to youth and adults, assesses their needs, and develops treatment plans intended to ensure safety and support effective crisis resolution. The clinician facilitates engagement or re-engagement in behavioral health services through referrals aligned with each person’s needs and preferences, supports admission to acute treatment services, and oversees completion of acute clinical follow-up. The position works with clients, family members, police, and community partners in a professional, hopeful, and respectful manner. It is non-exempt and may supervise clinical interns as required.

Requirements

  • Independently licensed master’s-level clinician (LICSW or LMHC), or eligible for independent licensure within three months.
  • At least three years of experience working in a mental health setting.
  • Demonstrated assessment and treatment skills in emergency services for youth and adults.
  • Ability to de-escalate crises while ensuring safety and providing appropriate care.
  • Ability to assess needs and implement interventions consistent with best practices in emergency care, crisis resolution, and recovery.
  • Ability to assess emergency crisis situations and provide appropriate clinical treatment.
  • Knowledge of evaluation processes, including assessment of presenting problems and social, family, psychiatric, legal, and medical history; ability to assess mental status, formulate plans, and develop and implement appropriate dispositions.
  • Ability to identify needs and strengths and to plan, implement, and evaluate care for individuals and families in collaboration with community resources.
  • Professional verbal communication and documentation skills.
  • Ability to prioritize essential tasks independently and balance multiple responsibilities.
  • Strong organization, attention to detail, and time-management skills.
  • Proficiency with Windows, Microsoft Word, word processing, Google Email, and Google Apps.
  • Current Massachusetts driver’s license and use of a reliable personal vehicle for work-related travel.
  • Flexibility to work evenings, weekends, and holidays may be required because the program operates 24/7.
  • Use a flexible and responsible work style responsive to the agency’s evolving needs.
  • Work with integrity and respect the dignity and value of all individuals.
  • Demonstrate mission commitment through job knowledge, pride in the role, and advocacy.
  • Promote diversity and inclusion and collaborate compassionately with stakeholders and partners.
  • Must be authorized to work in the United States; the employer does not offer visa sponsorship.

Nice To Haves

  • Bilingual candidates are encouraged to apply; a pay differential is offered for fluency in certain essential languages.

Responsibilities

  • Provide on-site assessment and support through the Mobile Crisis Intervention program, including mobile assessments and treatment planning for youth and adults in crisis.
  • Help people in crisis engage or re-engage with needed community-based health, behavioral health, and social services.
  • Work with people in crisis and their support networks to strengthen coping skills and build on individual strengths.
  • Apply person-centered and evidence-based practices when engaging clients, planning treatment, and selecting interventions.
  • Oversee disposition plans following initial Mobile Crisis Intervention assessments, verify that plan components are completed, and revise plans as needed.
  • Manage clinically acute youth and adult follow-up cases and complete re-evaluations as needed.
  • Document assessments and interventions according to program and Bay Cove standards.
  • Provide services in accordance with program, Bay Cove, and collaborative-agency standards, policies, and procedures.
  • Perform other duties and projects as assigned by the supervisor.
  • May supervise clinical interns as required.
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