Lead Crisis Clinician - Boston CBHC AMCI

Bay Cove Human Services, Inc.•Boston, MA

About The Position

Bay Cove Human Services’ Boston crisis services operate in partnership with Boston Medical Center as part of the Boston Community Behavioral Health Center. The Lead Crisis Clinician provides direct crisis services to youth and adults, assesses service needs, and develops treatment plans intended to ensure safety and effectively resolve crises. The clinician supports clients in engaging or re-engaging with behavioral health services through referrals aligned with their needs and preferences, facilitates admissions to acute treatment services, and oversees completion of acute clinical follow-up. The role works as part of the Mobile Crisis Intervention program, providing on-site assessment and support and mobile assessments and treatment planning. The clinician collaborates with clients, families, police, community partners, and other stakeholders in a professional, hopeful, and respectful manner. This is a non-exempt position. Supervisory responsibilities include clinical interns as required.

Requirements

  • Independently licensed master’s-level clinician (LICSW or LMHC), or eligible for independent licensure within three months.
  • At least three years of experience working in a mental health setting.
  • Demonstrated assessment and treatment skills in emergency services for youth and adults.
  • Ability to de-escalate crises while ensuring the safety and welfare of everyone involved.
  • Ability to assess needs and implement interventions consistent with best practices in emergency care, crisis resolution, and recovery.
  • Ability to assess crisis and emergency situations and provide appropriate clinical treatment.
  • Knowledge of evaluation processes, including assessment of presenting problems and social, family, psychiatric, legal, and medical histories; ability to assess mental status, formulate plans, and develop and implement appropriate dispositions.
  • Ability to identify needs and strengths and assist with planning, implementing, and evaluating care for individuals and families in collaboration with community resources.
  • Professional verbal communication and documentation skills.
  • Ability to prioritize essential tasks independently and balance numerous responsibilities.
  • Strong organization, attention to detail, and time-management skills.
  • Proficiency with Windows, Microsoft Word, Google Email, and Google Apps.
  • Current Massachusetts driver’s license and access to a reliable personal vehicle for work-related travel.
  • Flexibility to work evenings, weekends, and holidays may be required due to 24/7 programming.
  • Flexible and responsible work style that meets evolving agency needs.
  • Integrity and respect for the dignity and value of all individuals.
  • Commitment to diversity and inclusion and ability to work collaboratively and compassionately with stakeholders and partners.
  • Must be authorized to work in the United States; Bay Cove does not offer visa sponsorship.

Nice To Haves

  • Bilingual candidates are encouraged to apply; a pay differential is offered for fluency in certain essential languages.

Responsibilities

  • Provide comprehensive on-site and mobile assessment and support to youth and adults in crisis, attending to their safety and needs.
  • Help people in crisis engage or re-engage with community-based health, behavioral health, and social services that can alleviate the crisis.
  • Work with clients and their support networks to strengthen coping skills and build on personal strengths.
  • Incorporate person-centered and evidence-based practices into engagement strategies, treatment planning, and intervention selection based on each client’s assessed readiness and expressed interests.
  • Oversee disposition plans after initial Mobile Crisis Intervention assessments, ensure plan components are completed, and revise plans as needed.
  • Manage clinically acute youth and adult follow-up cases and complete re-evaluations as needed.
  • Document assessments and interventions according to program and Bay Cove standards.
  • Provide services consistent with program, Bay Cove, and collaborative agencies’ standards, policies, and procedures.
  • Perform other duties and projects assigned by the supervisor.
  • Supervise clinical interns as required.
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