Full Time Retail Lead Client Advisor

James Perse Los Angeles•Beverly Hills, CA

1d•Onsite

About The Position

James Perse is hiring a full-time Lead Client Advisor for its Beverly Hills location. The role is responsible for achieving company objectives, with a focus on client development and sales, and leading the team in close partnership with Store Management. The Lead Client Advisor sets an example in customer service, visual merchandising, and operational standards. In the absence of Store Management, the posting assigns store and staff oversight to the most senior presence in the store, described in the posting as the Senior Client Advisor. The position requires developing and maintaining client relationships, meeting sales targets, upholding brand and store standards, and supporting store operations. The role also involves opening and closing the store, participating in events and projects, and maintaining awareness of the local market and business trends.

Requirements

High school diploma or GED.
Prior experience in a retail or boutique store selling high-end goods and providing clientele-oriented sales.
Experience working in retail environments operating seven days a week, with open scheduling availability based on business needs.
Outgoing, energetic, professional, and able to represent and convey the James Perse brand lifestyle.
Strong verbal and written interpersonal and communication skills.
Strong independent work ethic, excellent time management skills, and high integrity.
Ability to handle customer interactions and potential issues or concerns courteously and professionally.

Nice To Haves

College degree.
Cultivated and established clientele following.

Responsibilities

Achieve daily, monthly, and annual sales targets.
Establish client relationships and manage communication consistent with James Perse.
Set an example for exceptional customer service, client experience, store standards, and productivity.
Act as a brand ambassador.
Maintain the selling floor, merchandise, visual presentation, and store standards.
Maintain and grow existing clients and reach new prospects through networking and outreach.
Support operational tasks and projects.
Open and close the store and conduct opening and closing procedures.
Maintain knowledge of the local clientele base and brand competitors.
Stay aware of business trends related to store success.
Participate in special events and projects as needed, such as sample sales and physical inventory.
Follow store and company procedures while maintaining operational and client experience excellence.
Perform other duties as assigned.