Client Advisor - Full Time

Vince•Scottsdale, AZ

3d•$19 - $21•Onsite

About The Position

Vince Scottsdale Quarter is seeking a motivated, results-driven, luxury-minded Client Advisor who leads with selling and elevates every client interaction. The role is focused on consistently exceeding sales goals, building and managing a client book, and delivering luxury service through strong selling behaviors and deep product knowledge. The Client Advisor uses knowledge of Vince fabrics, fits, construction, design intent, and aesthetic to support personalized styling and confident purchasing decisions. Through proactive outreach and consultative engagement, the advisor turns walk-in traffic into loyal clients and builds repeat business. The role also supports store operations, merchandising, inventory, and visual standards as needed, while following company policies and procedures. Responsibilities may change based on business needs.

Requirements

At least 2 years of experience in retail sales; luxury retail experience preferred.
Proven ability to meet or exceed sales goals and performance metrics.
Strong selling instincts, including the ability to understand clients, build rapport, and close sales without pressure.
Strong understanding of Vince’s brand identity and ability to connect clients to its aesthetic through personalized styling.
Strong verbal and written communication and relationship-building skills.
Collaborative team player who contributes positive, motivating energy to a high-performing team.
Self-motivated, goal-oriented, and proactive in generating business.
Comfort with POS systems, CRM tools, and Microsoft Office.
Able to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds.
Flexible schedule and availability to work weekends, evenings, events, and holidays.

Nice To Haves

Experience in a luxury retail environment.

Responsibilities

Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations.
Develop a deep understanding of the brand’s fabrics, fits, construction, and design intent and use this knowledge as a selling tool.
Build and grow a client book through proactive SMS and email outreach, personalized follow-up, and referrals.
Speak confidently about the Vince aesthetic and make styling conversations meaningful, brand-focused interactions that drive sales.
Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and consultative selling.
Model strong selling and clienteling behaviors on the sales floor and help elevate the team.
Support store operations as needed, including POS, merchandising, inventory, and visual standards.
Uphold company policies, including loss prevention and operational procedures.

Benefits

Medical, dental, and vision healthcare options.
Flexible spending and health savings accounts, including employer funding for the health savings account.
401(k) with employer match.
Paid vacation, sick, and personal time, as well as company holidays.
Clothing allowance and merchandise discounts.
$400 annual gym reimbursement.
Mental health support tools and telehealth psychology and psychiatry.
Paid parental leave and supplemental infertility coverage.
Life, accidental death and dismemberment, short-term disability, and long-term disability insurance.
Supplemental hospital indemnity, specified disease, and accident coverage.
Pre-tax commuter benefits for transit and parking.
Discounted pet, home, auto, and legal insurance.