Full-Time Client Advisor| Newbury

Vince•Boston, MA

1d•$21 - $23

About The Position

Vince is seeking a highly motivated, results-driven, luxury-minded Client Advisor (Sales Supervisor) who leads with selling and elevates every client interaction. The role calls for a top performer who consistently exceeds sales goals, manages a client book, and turns client interactions into selling opportunities. The Client Advisor sets the tone for the store through strong selling behaviors, luxury service standards, and extensive product knowledge. The position focuses on achieving personal sales and clienteling goals, cultivating client relationships and repeat business, communicating the Vince aesthetic through personalized styling, and converting store traffic into loyal clients. The Client Advisor also models effective selling behaviors for the team and supports store operations, including point-of-sale activity, merchandising, inventory, visual standards, loss prevention, and company procedures. The compensation range is $21–$23 per hour, plus eligibility for sales-based incentive programs. Salary depends on factors including experience, skills, and geographic location. The role is based in Newbury; no specific workplace arrangement is stated.

Requirements

Proven success in retail sales, with the ability to meet or exceed sales goals and performance metrics.
Strong selling instincts, including understanding clients, building rapport, and closing sales without pressure.
A strong understanding of the Vince brand identity and the ability to connect clients to its aesthetic through personalized styling.
Strong verbal and written communication and relationship-building skills.
Positive, motivating energy and the ability to contribute to a collaborative, high-performing team.
Self-motivated, goal-oriented, and proactive in generating business.
At least 2 years of retail sales experience.
Proven ability to meet or exceed sales goals.
Comfort with POS systems, CRM tools, and Microsoft Office.
Ability to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floor.
Flexible schedule and availability to work weekends, evenings, events, and holidays.

Nice To Haves

Retail sales experience in a luxury environment.

Responsibilities

Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations.
Build a deep understanding of Vince fabrics, fits, construction, and design intent, and use that knowledge to support purchasing decisions.
Cultivate and grow a client book through proactive outreach, including SMS, email, personalized follow-up, and referrals, to generate repeat business and deepen loyalty.
Communicate the Vince aesthetic confidently and turn styling conversations into brand-focused interactions that drive sales.
Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and consultative selling.
Model strong selling and clienteling behaviors on the sales floor to inspire and elevate the team.
Support store operations as needed, including POS, merchandising, inventory, and visual standards.
Uphold company policies, including loss prevention and operational procedures.

Benefits

Medical, dental, and vision coverage options.
Flexible spending account and health savings account with employer funding.
401(k) with employer match.
Paid time off for vacation, sick, and personal leave, as well as company holidays.
Clothing allowance and merchandise discounts.
$400 annual gym reimbursement.
Mental health support tools and telehealth psychology and psychiatry.
Paid parental leave and supplemental infertility coverage.
Life, accidental death and dismemberment, short-term disability, and long-term disability insurance.
Supplemental hospital indemnity, specified disease, and accident coverage.
Pre-tax commuter benefits for transit and parking.
Discounted pet, home, auto, and legal insurance.