Full Time Retail Lead Client Advisor

James Perse Los Angeles•Beverly Hills, CA

1d•Onsite

About The Position

James Perse is hiring a full-time Lead Client Advisor for its Beverly Hills location. The Lead Client Advisor is responsible for achieving company objectives, with a focus on client development and sales, and for leading the team in close partnership with Store Management. The role sets an example in customer service, visual merchandising, and operational standards. In the absence of Store Management, the Senior Client Advisor oversees the store and staff as the most senior presence in the store. The position requires prior retail or boutique experience with high-end goods and clientele-oriented sales. Candidates should be outgoing, energetic, professional, and able to represent the James Perse brand lifestyle. The role requires open scheduling availability based on business needs, in a retail environment operating seven days a week. Pay is $21.00 per hour plus commission on personal net sales.

Requirements

High school diploma or GED.
Prior experience in a retail or boutique store dealing with high-end goods and clientele-oriented sales.
Open scheduling availability based on business needs in a retail environment operating seven days a week.
Strong interpersonal and verbal and written communication skills.
Strong independent work ethic, excellent time management skills, and a high level of integrity.
Ability to handle customer interactions and potential issues or concerns courteously and professionally.
Ability to represent the James Perse brand lifestyle.

Nice To Haves

College degree.
A cultivated and established clientele following.

Responsibilities

Achieve daily, monthly, and annual sales targets.
Establish relationships with clients and manage communication consistent with James Perse.
Set an example for exceptional customer service, client experience, store standards, and productivity.
Act as a brand ambassador.
Maintain the selling floor, merchandise, visual displays, and store standards.
Maintain and grow existing client relationships and reach new prospects through networking and outreach.
Support operational tasks and projects.
Open and close the store and complete all opening and closing procedures.
Apply local market knowledge of the clientele base and brand competitors.
Remain aware of business trends related to the success of the store.
Participate in special events or projects as needed, such as sample sales and physical inventory.
Follow store and company procedures while maintaining operational and client experience excellence.
Perform other duties as assigned.
In the absence of Store Management, oversee all aspects of the store and staff.