Lead Clerk

ABM US•Tustin, CA

About The Position

The Lead Clerk oversees daily clerical operations and provides administrative support. The role maintains accurate records and assists with scheduling, reporting, and communication among employees, management, and clients. It serves as a point of contact for office and operational support while ensuring compliance with company procedures and policies. The position is described as suitable for someone entering or returning to the workforce with limited experience and education. ABM encourages veterans and candidates with military experience to apply.

Requirements

High school diploma or GED.
Previous clerical, administrative, or office support experience.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong organizational, multitasking, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to maintain confidential information.
Detail-oriented, with strong accuracy in data entry and recordkeeping.

Nice To Haves

Associate degree.
Prior leadership or supervisory experience.

Responsibilities

Coordinate and oversee daily clerical and administrative activities.
Assist with employee scheduling, attendance tracking, and timekeeping records.
Maintain accurate files, reports, logs, and employee documentation.
Input and update data in company databases and systems.
Prepare weekly and monthly reports for management review.
Answer phones, respond to emails, and communicate with employees, vendors, and customers.
Assist with payroll-related documentation and processing as needed.
Monitor office supply inventory and order supplies when necessary.
Train and support clerical staff on office procedures and company policies.
Ensure compliance with ABM standards, safety policies, and confidentiality requirements.
Assist management with special projects and operational tasks as assigned.