Lead Cashier (Last Chance Lodge)

Solitude Mountain Resort • Solitude, UT

1d • Onsite

About The Position

The Lead Cashier at Last Chance Lodge works in Solitude’s Food and Beverage division and is responsible for entering purchases into the point-of-sale system and collecting payment. The role also provides friendly customer service, supports restaurant operations, maintains dining and checkout areas, and assists with training cashiers and busser attendants and staff scheduling. The position is seasonal, full-time, and hourly, with work based at Last Chance Lodge in a mountain resort setting.

Requirements

• Positive attitude and strong work ethic.
• Ability to stand for long periods and lift up to 40 pounds.
• Willingness to work flexible schedules that may include holidays and weekends.
• Knowledge of customer service sufficient to execute Solitude’s standards.
• Ability and willingness to collaborate.
• Ability to obtain and maintain current, valid state-required licenses or certifications, such as a Food Handler’s Permit and Sips & Tips.
• Ability to multitask.
• Organization and time-management skills.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Take cash, check, and credit-card payments from patrons in exchange for food or services.
• Scan items, provide change, and process card transactions.
• Ensure pricing is correct in the point-of-sale system.
• Greet customers in a respectful and friendly manner.
• Scan coupons and employee Solibucks at the register.
• Request customer identification to confirm they are at least 21 when purchasing alcohol.
• Issue receipts, refunds, and credits.
• Count cash drawers at the beginning of shifts and ensure amounts are correct and adequate change is available.
• Change receipt paper as needed.
• Resolve amount discrepancies.
• Clean the checkout area with a damp cloth and disinfectant.
• Answer customer questions and refer unresolved issues to a manager.
• Stock the deli cooler and beverages in designated areas.
• Maintain dining-room cleanliness, including bussing and cleaning tables, windows, and floors.
• Remove and dispose of trash and recycling.
• Provide guest service while bussing tables, including answering questions about mountain information, directions, and the restaurant.
• Support restaurant staff with other tasks as needed.
• Follow company policies and procedures in the employee handbook.
• Train other cashier and busser attendants.
• Support the Supervisor with staff scheduling.

Benefits

• Access to select Alterra Mountain Company destinations.
• Free Solitude season pass for the employee and eligible dependents.
• Discounts on Solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.
• Comprehensive medical, dental, vision, and life insurance for eligible employees.
• Pro deals with outdoor brands.
• 401(k) plan with company match.
• Free counseling service through the Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED