Lead Last Mile Operations

RXO•Olathe, KS

About The Position

As a Last Mile Operations Lead at RXO, you will coordinate with site leadership to support home delivery services and assist with day-to-day operations. The role leads a warehouse team, manages carrier dispatch, and helps strengthen processes and operational efficiency. The ideal candidate is detail-oriented and experienced in cycle counting warehouse inventory. Reliable transportation is required.

Requirements

  • At least 2 years of experience in a supervisory role.
  • At least 5 years of experience in logistics and/or transportation.
  • Experience with Microsoft Office.
  • Reliable transportation.
  • Ability to lift up to 50 lbs.

Nice To Haves

  • Bachelor’s degree or equivalent related work or military experience.
  • Excellent verbal and written communication skills.
  • Strong math skills and solid analytical ability.
  • Outstanding interpersonal and leadership skills.
  • Experience with cycle counting warehouse inventory.

Responsibilities

  • Lead 15–20 warehouse material handlers in receiving, picking, and processing daily orders.
  • Use operational metrics to identify opportunities for improvement and create actionable plans.
  • Train material handlers to meet safety, quality, and productivity goals.
  • Build positive working relationships with the warehouse team, contract carriers, and driver helpers.
  • Manage dispatch of contract carriers and resolve issues throughout the day.
  • Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiency.
  • Train and develop contract carriers, dispatchers, and warehouse personnel to meet and exceed customer expectations.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) retirement plan with up to 5% company match.
  • Pre-tax accounts to help streamline eligible expenses.
  • Company-paid disability and life insurance.
  • Employee Assistance Program (EAP).
  • Career and Leadership Development Programs.
  • Paid time off, company holidays, and volunteer days.
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