Lead Case Manager (CM) Hennepin County
About The Position
Mount Olivet Rolling Acres (MORA), a diverse and inclusive nonprofit serving people with developmental disabilities, behavioral health needs, and age-related or chronic medical conditions, is seeking a Lead Case Manager. The role provides daily support to case management staff through training, meeting shadows, individual check-ins, and consultation, while also delivering contracted case management services to a partial or reduced caseload in Hennepin County. The office is in Chanhassen. The position is scheduled for 40 hours per week, Monday through Friday, during daytime/business hours. The listed annual salary is $63,100, with higher listed salaries of $64,400 for CML Tier 2 and $65,700 for CML Tier 3. MORA provides a range of services, including adult day services, contracted case management, community supports, residential homes, respite, therapeutic recreation, training for guardians and families, youth programming, and crisis coordination.
Requirements
- Bachelor’s degree from an accredited college or university, with a major in Social Work, Psychology, Special Education, Nursing, Human Services, Sociology, or a closely related field.
- Qualify as a QDDP/QIDP if working in the DD waiver program.
- Waiver case management experience, specifically in a contracted setting.
- Proven interpersonal skills.
- Proven communication skills.
- Understanding of the person-centered process.
- Agreement with MORA’s Mission, Vision, and Values and its continuous quality improvement process.
- Pass the Department of Human Services background check and maintain qualified status.
- Not be excluded from working in government health programs by the Office of Inspector General.
- Successfully complete the company’s physical job demands document.
- Have a current valid driver’s license and insurance as required by state law.
- Proven leadership skills.
Nice To Haves
- Three years of experience with people with developmental disabilities or related conditions, mental health needs, and/or the aging population.
- Social Work licensure.
- At least one year of experience as a case manager at Mount Olivet Rolling Acres.
- Supervisory experience.
Responsibilities
- Conduct all functions described in the Case Manager job description.
- Maintain billing and audit goals for the assigned caseload.
- Hold weekly one-on-one meetings with identified staff for at least 30 minutes per staff member.
- Provide day-to-day staff support through office hours, email, or other consultation; additional office time is expected.
- Provide expert support and consultation to staff on policies and programs.
- Follow up with staff to support audits, billing, and other essential case management duties and goals.
- Conduct staff training and shadow meetings when needed.
- Assure quality, person-centered services for individuals served.
- Participate in, attend, or chair committees, teams, and focus groups as needed or assigned.
- Work harmoniously with and show respect for employees, supervisors, providers, and clients.
- Perform other duties as assigned.
Benefits
- MORA can provide supervision for Social Worker licensing.
- Tuition reimbursement and scholarship opportunities.
- Opportunities for advancement; MORA promotes from within.
- Medical insurance with a company-sponsored health reimbursement account and health savings account.
- Dental insurance.
- Life insurance coverage options for employees, spouses, and children.
- Long-term and short-term disability coverage.
- Flexible spending accounts for medical and dependent care.
- 403(b) retirement plan with matching after one year of employment.
- Paid time off, accruing up to 200 hours at 7.69 hours per pay period.
- Opportunity to use a private vacation property west of Duluth in McGregor, Minnesota.
- Awards for outstanding employee performance and promotion opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
