Lead Care Management Coordinator (Home Health)

Adventist Health

9d

About The Position

Coordinates incoming office referrals and verifies insurance coverage. Coordinates incoming calls from patients, family members, physicians, and other disciplines. Ensures personnel are informed when a patient is hospitalized and follows up with patients admitted to other hospitals. Coordinates small programs with limited budget or impact. Applies substantial knowledge and experience to perform a wide range of advanced activities and determine how to use resources to meet schedules and goals. Serves as a working supervisor for a team or work group.

The organization’s home health and hospice agencies serve communities across California, Hawaii, Oregon, and Washington, providing personalized in-home care.

Requirements

• High school education, GED, or equivalent is required.
• Three years of relevant healthcare experience is preferred.
• Associate’s or technical degree, or an equivalent combination of education and related experience, is preferred.
• Registered Nurse (RN) or Licensed Vocational Nurse (LVN) licensure in the state of practice is preferred.

Nice To Haves

• Associate’s or technical degree, or equivalent combination of education and related experience.
• Three years of relevant healthcare experience.
• Registered Nurse (RN) or Licensed Vocational Nurse (LVN) licensure in the state of practice.

Responsibilities

• Handle and coordinate incoming calls related to patients, physicians, referrals, and agency services, including calls about physician orders, patient questions, and patient referrals.
• Facilitate telephone communications among nursing, therapy, aide, social services, physicians, and others regarding changes in patient or staff schedules, test results, and related matters.
• Assist with staffing and scheduling activities, soliciting input from managers.
• Follow up with hospitalized patients and ensure subsequent agency referral.
• Coordinate incoming office referrals and verify insurance coverage.
• Ensure personnel are informed when patients are hospitalized and follow up with patients admitted to other hospitals.
• Coordinate small programs with limited budget or impact.
• Serve as a working supervisor for a team or work group.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED