Lead Business Consultant - Individual & Family Markets (IFM)

HCSC•Chicago, IL

1d•$92,700 - $167,500•Hybrid

About The Position

This position leads the alignment and integration of Individual and Family Markets (IFM) regulatory filing activities to promote consistency and efficiency. It provides substantial support for Qualified Health Plan (QHP) plan management filings related to the Affordable Care Act, healthcare reform, and processes affecting multiple IFM functional areas. The role requires in-depth knowledge of regulatory filing processes and strong analysis and execution of internal and external requirements. It also supports prioritization of IFM activities, tracks progress toward goals and key program milestones, and recommends adjustments to program leadership and the team. The position follows HCSC’s hybrid flex policy, with a minimum of three days per week in the office. Compensation is an annual base pay range of $92,700 to $167,500, varying with job-related skills, education, knowledge, experience, and location. The role aligns with an annual incentive bonus plan, subject to its terms and conditions.

Requirements

Bachelor’s degree and five years of experience, or 11 years of experience, in project management, business analysis, process improvement, strategic planning, product administration, or another relevant healthcare function.
Four years of experience leading large and complex projects.
Demonstrated experience leading, coaching, and mentoring teams and more junior resources.
Experience communicating with senior management and executive leadership from multiple divisions.
Experience developing and delivering presentations.
Problem-resolution experience and skills.
Knowledge of strategic planning techniques and industry trends.
Experience interpreting business information.
Verbal and written communication skills, including establishing working relationships across departments, preparing presentations for senior management, and establishing a team environment.
Skill in managing and delegating assignments successfully across multiple complex projects in a matrixed environment.
PC proficiency, including Microsoft Office products.
Organizational skills.
Negotiation skills.
Analytical skills.
Attention to detail.

Nice To Haves

Experience driving personalization efforts at a large organization.
Experience monitoring and tracking initiative impacts against the personalization maturity curve and connecting them to key enterprise outcomes.
Health insurance or healthcare industry experience.
Proven strategic thinking and execution.
Ability to drive decisions, create optionality, and determine the impacts of options.
Ability to clearly articulate information and prepare presentations for all levels to share data, options, and recommendations.

Responsibilities

Lead the alignment and integration of IFM regulatory filing activities to support consistency and efficiency.
Support the QHP plan management filing process for ACA, healthcare reform, and processes affecting multiple IFM functional areas.
Analyze and execute internal and external regulatory filing requirements.
Assist with prioritization of IFM activities and track progress toward goals.
Track key program milestones and recommend adjustments to program leadership and the team.
Lead, coach, and mentor teams and more junior resources.
Communicate with senior management and executive leadership across multiple divisions.
Develop and deliver presentations.
Manage and delegate assignments across multiple complex projects in a matrixed environment.
Resolve problems and support strategic planning and execution.