Lead Business Consultant - Individual & Family Markets (IFM)
About The Position
This position leads the alignment and integration of Individual and Family Markets (IFM) regulatory filing activities to promote consistency and efficiency. It provides substantial support for the Qualified Health Plan (QHP) plan management filing process involving regulations related to the ACA, healthcare reform, and processes affecting multiple IFM functional areas. The role requires in-depth knowledge of regulatory filing processes and the ability to analyze and execute internal and external requirements. It supports prioritization of IFM activities, tracks progress toward goals and key program milestones, and recommends adjustments to program leadership and the team. The position follows HCSC's hybrid flex policy, with an expectation of working in the office at least three days per week.
Requirements
- Bachelor’s degree and 5 years of experience, or 11 years of experience, in project management, business analysis, process improvement, strategic planning, product administration, or another relevant healthcare function.
- 4 years of experience leading large and complex projects.
- Demonstrated experience leading, coaching, and mentoring teams and more junior resources.
- Experience communicating with senior management and executive leadership from multiple divisions.
- Experience developing and delivering presentations.
- Problem-resolution experience and skills.
- Knowledge of strategic planning techniques and industry trends.
- Experience interpreting business information.
- Verbal and written communication skills, including establishing working relationships across departments, preparing presentations for senior management, and establishing a team environment.
- Skill managing and delegating assignments across multiple complex projects successfully in a matrixed environment.
- PC proficiency, including MS Office products.
- Organizational skills.
- Negotiation skills.
- Analytical skills.
- Attention to detail.
Nice To Haves
- Experience driving personalization efforts at a large organization.
- Experience monitoring and tracking initiative impacts against the personalization maturity curve and connecting them to key enterprise outcomes.
- Health insurance or healthcare industry experience.
- Proven strategic thinking and execution.
- Ability to drive decisions, create optionality, and determine the impacts of options.
- Ability to clearly articulate and prepare presentations for all levels to share data, options, and recommendations.
Responsibilities
- Lead the alignment and integration of IFM regulatory filing activities to ensure consistency and efficiency.
- Provide substantial support to the QHP plan management filing process for ACA and healthcare reform regulations and processes affecting multiple IFM functional areas.
- Analyze and execute internal and external requirements related to regulatory filings.
- Assist with prioritizing IFM activities and tracking progress toward goals.
- Track key program milestones and recommend adjustments to program leadership and the team.
- Lead, coach, and mentor teams and more junior resources.
- Communicate with senior management and executive leadership across multiple divisions.
- Develop and deliver presentations.
- Manage and delegate assignments across multiple complex projects in a matrixed environment.
Benefits
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan, subject to plan terms and conditions
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What This Job Offers
Job Type
Full-time
Career Level
Senior
