Lead Business Consultant

Health Care Service Corporation•Chicago, IL
•$92,700 - $167,500•Hybrid

About The Position

The Lead Business Consultant drives delivery frameworks, contingency planning, business results, and highly complex programs made up of multiple projects that support an assigned line of business strategy. The role develops delivery and contingency execution strategies and oversees vendors and business partners while managing enterprise-wide projects. It ensures integration and acts as a functional business liaison in developing and implementing program scope, timing, and budgets according to business needs. The consultant tracks key program milestones and recommends adjustments to program leadership and the team. This is a hybrid role requiring at least three days per week in the office and two days remotely. The role aligns with an annual incentive bonus plan. Compensation varies based on job-related skills, education, knowledge, experience, and location.

Requirements

  • Bachelor’s degree and 7 years of experience; or 11 years of experience in project management, business analysis, process improvement, strategic planning, product administration, or another relevant healthcare function; or a master’s degree and 5 years of consulting, strategy, analytics, product, or business operations experience.
  • Knowledge of strategic planning techniques and industry trends.
  • Experience interpreting business and financial information.
  • Verbal and written communication skills, including establishing cross-departmental working relationships, preparing presentations for senior management, and fostering a team environment.
  • Experience communicating with senior management and executive leadership across multiple divisions.
  • Experience developing and delivering presentations to an executive audience.
  • Experience managing and delegating assignments across multiple complex projects in a matrixed environment.
  • Demonstrated experience leading, coaching, and mentoring teams and more junior resources.
  • Highly motivated self-starter able to rapidly connect information and deliver across broad, ambiguous scopes of work.
  • Ability to independently drive and deliver a scope of work.
  • Ability to operate in a fast-paced, high-pressure environment.
  • Flexibility, resourcefulness, and creativity.
  • Strong information-processing and organizational skills.
  • Problem-resolution experience and skills.
  • Negotiation skills.
  • Analytical skills.
  • Attention to detail.
  • PC proficiency, including Microsoft Office products.

Nice To Haves

  • Experience monitoring and tracking initiative impacts and connecting them to key enterprise outcomes.
  • Health insurance or healthcare industry experience.
  • Proven strategic thinking and execution.
  • Ability to drive decisions, create optionality, and determine the impacts of options.
  • Ability to clearly articulate information and prepare presentations for audiences at all levels to share data, options, and recommendations.
  • Demonstrated analytical problem-solving experience in consulting, corporate strategy, product management, business operations, technology, healthcare, finance, or related environments.
  • Experience developing structured recommendations, business cases, and executive-level communications from quantitative and qualitative analysis.
  • Interest in product strategy, business transformation, innovation, emerging technologies, and AI-enabled operating models.

Responsibilities

  • Drive delivery frameworks, contingency planning, and business results for highly complex programs consisting of multiple projects.
  • Develop delivery and contingency execution strategies.
  • Oversee vendors and business partners while managing enterprise-wide projects.
  • Ensure integration and serve as a functional business liaison in developing and implementing program scope, timing, and budgets.
  • Track key program milestones and recommend adjustments to program leadership and the team.
  • Lead, coach, and mentor teams and more junior resources.
  • Manage and delegate assignments across multiple complex projects in a matrixed environment.
  • Develop and deliver presentations to executive audiences.
  • Monitor and track initiative impacts and connect them to key enterprise outcomes (preferred).
  • Develop structured recommendations, business cases, and executive-level communications based on quantitative and qualitative analysis (preferred).

Benefits

  • Health and wellness benefits
  • 401(k) savings plan
  • Pension plan
  • Paid time off
  • Paid parental leave
  • Disability insurance
  • Supplemental life insurance
  • Employee assistance program
  • Paid holidays
  • Tuition reimbursement
  • Other incentives
  • Annual incentive bonus plan
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