Lead Business Consultant

HCSC•Chicago, IL

6d•Hybrid

About The Position

This position drives the delivery framework, contingency planning, and business results for highly complex programs consisting of multiple projects that support an assigned line-of-business strategy. The role develops delivery and contingency execution strategies; oversees vendors and business partners; and manages high-level, enterprise-wide projects. It serves as a functional business liaison to integrate program scope, timing, and budgets according to business needs. The position tracks key program milestones and recommends adjustments to program leadership and the team. The role requires strategic planning, analysis, communication, and project leadership across departments and divisions, including communication with senior management and executive leadership. It involves managing and delegating work across multiple complex projects in a matrixed environment, and leading, coaching, and mentoring teams and junior resources. The position is hybrid, with employees expected to work in the office at least three days per week and remotely two days per week. Compensation is $92,700–$167,500 annually, with exact compensation varying by skills, experience, and location. The role aligns with an annual incentive bonus plan, subject to its terms and conditions.

Requirements

Bachelor’s degree and 7 years of experience; or 11 years of experience in project management, business analysis, process improvement, strategic planning, product administration, or another relevant healthcare function; or a master’s degree and 5 years of consulting, strategy, analytics, product, or business operations experience.
Knowledge of strategic planning techniques and industry trends.
Experience interpreting business and financial information.
Verbal and written communication skills, including establishing working relationships across departments, preparing presentations to senior management, and establishing a team environment.
Experience communicating with senior management and executive leadership from multiple divisions.
Experience developing and delivering presentations to an executive audience.
Experience managing and delegating assignments across multiple complex projects successfully in a matrixed environment.
Demonstrated experience leading, coaching, and mentoring teams and more junior resources.
Ability to rapidly connect the dots and deliver across broad, ambiguous scopes of work, independently drive and deliver work, and operate in a fast-paced, high-pressure environment.
Flexibility, resourcefulness, creativity, strong information-processing and organizational skills, and attention to detail.
Problem-resolution experience and skills.
Negotiation skills.
Analytical skills.
PC proficiency, including Microsoft Office products.

Nice To Haves

Experience monitoring and tracking initiative impacts and connecting them to key enterprise outcomes.
Health insurance or healthcare industry experience.
Proven strategic thinking and execution.
Ability to drive decisions, create optionality, and determine the impacts of options.
Ability to clearly articulate and prepare presentations for all levels to share data, options, and recommendations.
Demonstrated analytical problem-solving experience in consulting, corporate strategy, product management, business operations, technology, healthcare, finance, or related environments.
Experience developing structured recommendations, business cases, and executive-level communications from quantitative and qualitative analysis.
Interest in product strategy, business transformation, innovation, emerging technologies, and AI-enabled operating models.

Responsibilities

Drive delivery framework, contingency planning, and business results for complex programs comprising multiple projects.
Develop delivery and contingency execution strategies.
Oversee vendors and business partners while managing high-level enterprise-wide projects.
Serve as a functional business liaison in the development and implementation of program scope, timing, and budgets based on business needs.
Track key program milestones and recommend adjustments to program leadership and the team.
Manage and delegate assignments across multiple complex projects in a matrixed environment.
Lead, coach, and mentor teams and more junior resources.
Develop and deliver presentations to executive audiences.
Monitor and track initiative impacts and connect them to key enterprise outcomes.
Develop structured recommendations, business cases, and executive-level communications based on quantitative and qualitative analysis.