Lead Bakery Department Clerk

Coborn's, Inc.•Maple Grove, MN

About The Position

The Lead Bakery Department Clerk oversees the Bakery Department in the absence of the Department Manager. The role trains new employees, answers guest phone calls professionally, and takes special orders. The Bakery Department Lead helps ensure exceptional guest service through product preparation, active sampling, and suggestive selling; maintains product quality and freshness through high-level food-handling skills; creates a fun and friendly atmosphere and appealing product displays; and follows health, safety, and sanitation regulations. The position also assists with oversight of Sweet Shop and Popcorn Shop production, ensuring products are made in accordance with store operational standards, as applicable to the retail location.

Responsibilities

Oversee the Bakery Department in the absence of the Department Manager.
Train new employees.
Answer guest phone calls professionally and take special orders.
Ensure continuous delivery of exceptional guest service.
Engage guests through product preparation, active sampling, and suggestive selling.
Use food-handling skills to maintain product quality and freshness.
Create a fun and friendly atmosphere and appealing product displays.
Follow health, safety, and sanitation regulations.
Assist with oversight of Sweet Shop and Popcorn Shop production and ensure products meet store operational standards, as applicable to the retail location.

Benefits

10% employee discount on grocery items, with additional franchise-specific discounts available at certain company-owned locations.
DailyPay access to pay before payday.
Paid time off (PTO/vacation).
Paid floating holidays and time-and-a-half pay for hours worked on company-recognized holidays.
Sunday premium pay of an additional $1 per hour for hours worked on Sundays, with some exclusions.
Paid military leave.
Employee recognition programs with monetary rewards.
Employee health and wellness programs, challenges, and resources.
Employee Assistance Program, including unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions per situation or issue per year.
Access to a national discount marketplace.
Career growth and development tools, resources, and opportunities.
401(k) plan with matching up to 20% of the first 5% contributed.
Participation in the company-sponsored Employee Stock Ownership Program (ESOP).
Education benefits, including tuition discounts and scholarship programs.
Voluntary benefits such as vision, accident, and critical illness insurance.
For employees hired or promoted into full-time positions: medical and dental insurance, HSA, FSA, tuition reimbursement, adoption reimbursement, paid family caregiver leave, term life insurance, AD&D insurance, and short- and long-term disability insurance.