Lead Bakery Department Clerk

Coborn's, Inc.•Pipestone, MN

About The Position

The Lead Bakery Department Clerk oversees the Bakery Department when the Department Manager is absent. The role trains new employees, answers guest phone calls professionally, and takes special orders. The lead ensures exceptional guest service through product preparation, active sampling, and suggestive selling; maintains product quality and freshness through proper food handling; creates a fun, friendly atmosphere and appealing product displays; and follows applicable health, safety, and sanitation regulations. The position also assists with oversight of Sweet Shop and Popcorn Shop production, ensuring products meet store operational standards for guests, as applicable to the retail location.

Responsibilities

  • Oversee the Bakery Department in the absence of the Department Manager.
  • Train new employees.
  • Answer guest phone calls professionally and take special orders.
  • Ensure continuous delivery of exceptional guest service.
  • Engage guests through product preparation, active sampling, and suggestive selling.
  • Use proper food-handling skills to ensure product quality and freshness.
  • Create a fun and friendly atmosphere and appealing product displays.
  • Understand and follow health, safety, and sanitation regulations.
  • Assist with oversight of Sweet Shop and Popcorn Shop production and ensure products meet store operational standards, as applicable to the retail location.

Benefits

  • 10% employee discount on grocery items, with additional franchise-specific discounts at company-owned locations.
  • DailyPay access to pay before payday.
  • Paid time off (PTO/Vacation).
  • Paid floating holidays and time-and-a-half pay for hours worked on a company-recognized holiday.
  • Sunday premium pay of an extra $1 per hour for hours worked on Sundays, with some exclusions.
  • Paid military leave.
  • Employee recognition programs with monetary rewards, including in-store vouchers, years-of-service recognition, and employee of the month.
  • Employee health and wellness programs, challenges, and resources.
  • Employee Assistance Program with unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions per situation or issue per year.
  • Access to a national discount marketplace for travel, electronics, auto/home insurance, entertainment, and more.
  • Tools, resources, and opportunities for career growth and development.
  • 401(k) plan options with a company match of up to 20% of the first 5% contributed.
  • Participation in the Employee Stock Ownership Program (ESOP).
  • Education benefits, including tuition discounts and scholarship programs.
  • Voluntary benefits, such as vision, accident, and critical illness insurance.
  • For employees hired or promoted into a full-time position: medical and dental insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), tuition reimbursement, adoption reimbursement, paid family caregiver leave, company-sponsored term life insurance, accidental death and dismemberment insurance, and short- and long-term disability insurance.
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