Lead Associate Account Director

The Trade Desk•Chicago, IL

10d•$92,500 - $169,600

About The Position

The Lead Associate Account Director oversees the health of a portfolio of mid-market accounts and serves as a strategic advisor to agency holding groups, independent agencies, and brand-direct clients. The role demonstrates The Trade Desk’s value through innovative solutions, leads client meetings alongside business development and trading counterparts, and builds productive relationships with internal and external stakeholders. The position develops portfolio-specific goals aligned with the company’s vision and values, tracks revenue goals monthly and quarterly, and contributes to product development by identifying solutions for client business objectives and connecting clients with the product team. It also coaches and manages a small Account Manager team, sets expectations, supports career development, provides feedback, manages team bandwidth, and reports progress to management. The role collaborates with functional leaders to address business challenges, identify growth opportunities, and improve organizational efficiency and effectiveness.

Requirements

At least 7 years of digital advertising experience, including at least 2 years directly managing and developing a team.
Experience developing, nurturing, and managing client relationships.
A proven track record of driving revenue growth with large customer accounts.
Strong management and leadership skills demonstrated through a collaborative team approach.
Ability to build strong relationships with internal and external stakeholders, executive teams, and industry groups.
Ability to execute and coach others to execute in a fast-paced environment through effective time management and prioritization.
Excellent communication and interpersonal skills.
Ambition to develop personally and nurture the development of others.
Excellent influencing and negotiation skills.
Strong organization and attention to detail.

Responsibilities

Oversee the health of a portfolio of mid-market accounts, serving as a strategic advisor to agency holding groups, independent agencies, and brand-direct clients.
Demonstrate The Trade Desk’s value by providing innovative solutions that meet client needs and business goals.
Lead key agency or brand client meetings in collaboration with business development and trading counterparts.
Develop trusting and productive relationships with key internal and external stakeholders.
Develop portfolio-specific goals based on the company’s vision and values, and track portfolio revenue goals monthly and quarterly.
Identify product solutions for clients’ business objectives and serve as a liaison between clients and the product team.
Coach and manage a small team of Account Managers, including setting expectations, developing career plans, providing constructive feedback, and maintaining high performance.
Manage team bandwidth, provide high-level account support, and report progress against goals to management.
Collaborate with functional leaders to solve business challenges, identify growth opportunities, and improve organizational efficiency and effectiveness.

Benefits

Comprehensive medical, dental, and vision healthcare, with premiums paid in full for employees and dependents.
401(k) retirement plan with company match.
Short- and long-term disability coverage.
Basic life insurance.
Well-being benefits.
Reimbursement for certain tuition expenses.
Parental leave.
Sick time of 1 hour per 30 hours worked.
Vacation time for full-time employees: up to 120 hours through the first year and 160 hours thereafter.
Around 13 paid holidays per year.
Employee Stock Purchase Plan allowing employees to purchase company stock at a discount.
Employees may be eligible for stock-based compensation grants.
Variable compensation-based incentives and commissions may be offered depending on the role.