Account Director

Billion Dollar Boy•New York, NY

About The Position

Billion Dollar Boy is hiring an experienced Account Director as its Account Management team grows. The role focuses on developing sophisticated processes, strengthening core account management practices, and delivering excellent campaigns and results. The Account Director will build and own client relationships, provide pastoral care, and help shape the future growth of the team and department. The role oversees campaign production from briefing, design, and creative development through budget and team management. The successful candidate will lead, develop, and empower a team to produce high-quality work, while contributing to the agency’s culture of quality, innovation, collaboration, and integrity. Billion Dollar Boy is an award-winning social agency that works with brands to help them grow in a creator world. Founded in 2014, it has partnered with brands including Heineken, Nike, Unilever, PepsiCo, and L’Oréal. Its work has received recognition from organizations and publications including Cannes Lions, Adweek, AdAge, Campaign, The Drum, Webby, Shorty, and The Global Influencer Marketing Awards. The agency uses its proprietary technology Companion and its global creator network FiveTwoNine.

Requirements

At least 1 year of experience in an Account Director role.
Significant experience in professional client relationship management.
Demonstrated ability to deliver excellent account management fundamentals, including attention to detail, high client satisfaction, process implementation, and financial management.
Excellent written and oral communication skills.
Ability to plan and strategize at a senior level.
Vision to develop teams and grow business.
Persuasive and confident approach to realizing bold creative thinking.
Effective team management and pastoral capabilities.
Keen interest in digital content, its evolution, and industry trends and news.

Nice To Haves

Experience working on influencer campaigns; candidates without this experience should be able to demonstrate social-first thinking.

Responsibilities

Manage, grow, and train a team of account handlers while overseeing multiple retained and project-based clients.
Develop relationships with senior clients and grow accounts creatively and financially.
Lead, plan, and oversee the work and output on assigned accounts.
Contribute to new business pitches.
Plan and forecast for the team and its accounts.
Train and develop the team to ensure exemplary campaign detail and efficient processes.
Negotiate contracts and fees with marketing directors and client procurement personnel.
Manage team members’ work, performance, and professional development.
Lead and inspire people outside the core team, including creative teams and staff at other agencies working on the same account.
Report key financial and team data to agency senior leadership, finance, and human resources departments.
Maintain detailed awareness of relevant market trends affecting accounts and developments in the wider advertising and communications industry.