Director, Global Account Procurement Lead

Cushman & Wakefield • Austin, TX

22h

About The Position

Under the direction of the Division Procurement Director, the Director, Global Account Procurement Lead oversees procurement across the sites in a client account portfolio. The role sets the account’s global procurement and strategic sourcing direction, aligns procurement objectives with the client account plan, consolidates reporting and value delivery, and coordinates stakeholder and supplier governance across regions. It develops client-centric procurement strategies that support measurable client value, responsible sourcing, and sustainable business outcomes.

The role owns the global procurement relationship with the client and relevant account, regional, operations, supplier, and corporate stakeholders. It provides strategic and functional leadership across regional procurement teams, promoting alignment and shared accountability without direct line-management responsibility for regional resources. Regional teams retain responsibility for their reporting structures, individual objectives, performance management, and coaching.

The position provides global oversight of sourcing, contracting, supplier performance, compliance, and risk; leads or sponsors complex and cross-regional sourcing initiatives; and uses spend, market, supplier, and performance insights to identify value opportunities. It also supports procurement capability development, knowledge sharing, benchmarking, innovation, and continuous improvement, including through data, analytics, AI, and digital procurement technologies.

The role operates in a professional office environment and routinely uses standard office equipment. Cushman & Wakefield describes itself as an Equal Opportunity employer and states that eligible employees may enroll in a variety of benefit programs. Compensation is $136,000–$160,000, subject to stated eligibility and location-related factors.

Requirements

• Bachelor’s degree in Business or a related field.
• 10+ years of experience in Procurement and Strategic Sourcing, including experience supporting complex, multi-country, or global client accounts; facility services or a related discipline is identified as ideal.
• Experience developing procurement strategies, leading complex sourcing programmes, and operating in a global matrix organisation.
• Experience engaging senior client and internal stakeholders and influencing geographically dispersed procurement teams in a complex matrix organisation.
• Understanding of strategic sourcing processes and proficiency with e-tools such as e-RFPs, reverse auctions, e-catalogs, and contract management systems.
• Legal knowledge and ability to prepare and negotiate agreements and amendments and explain contract specifics to clients.
• Analytical and quantitative skills, including ability to analyze and interpret information, data, and related documentation.
• Effective communication and interpersonal skills.
• Ability to work independently and find solutions.
• Detail orientation and strong analytical skills.
• Leadership and influencing skills to drive alignment and results through matrix governance and stakeholder engagement.
• Ability to lead through a matrix structure and align multiple regions without relying solely on direct reporting lines.
• Global governance, executive stakeholder management, reporting consolidation, and value-validation capabilities.
• Commercial acumen and ability to translate spend, market, supplier performance, and value data into strategic recommendations for senior stakeholders.
• Executive-level communication, influencing, and presentation skills to align stakeholders across regions and functions.
• Ability to communicate with others and exchange accurate information, operate a computer and office productivity machinery, move about the workplace, remain stationary for up to 90% of the time, and extend hands and arms in any direction.

Nice To Haves

• MBA or related master’s degree.
• Experience in facility services or a related discipline.

Responsibilities

• Own the global procurement relationship with the client, account management team, regional procurement leads, procurement operations, suppliers, and corporate stakeholders.
• Participate in global governance meetings and address or escalate regional matters requiring global direction.
• Consolidate global procurement reporting and prepare procurement content for global QBRs using regional inputs.
• Support strategic client pursuits and QBRs by communicating procurement’s strategic contribution, measurable value, and bottom-line benefits.
• Validate and consolidate global procurement value, including regional savings and value data.
• Implement programs and initiatives to achieve agreed goals, metrics, and KPIs.
• Oversee global procurement resource requirements and support regional resource planning aligned with account priorities.
• Escalate and coordinate resolution of significant regional risks and issues requiring global intervention.
• Provide global oversight of contracting in alignment with sourcing strategy, account requirements, and company policies.
• Interpret contracts, negotiate with suppliers when global involvement is required, and ensure appropriate contractual records retention plans.
• Advise management on contractual rights and obligations, effective resource use, and legal matters, involving Legal stakeholders when needed.
• Oversee contract compliance globally and ensure material risks are escalated and addressed through governance channels.
• Set strategic sourcing direction for the account and ensure regional sourcing supports the global strategy.
• Sponsor or lead complex and cross-regional sourcing projects and RFPs, including analysis, negotiation, and recommendations.
• Engage Category Managers and preferred suppliers in procurement activities in line with company and client requirements.
• Maintain relationships with global client stakeholders and act as the primary global account procurement interface.
• Partner with Regional Procurement Leads to support consistent communication, ownership, and escalation across regions.
• Work with Finance, Operations, and other functions to understand business needs and align procurement priorities.
• Define and maintain global procurement strategy using spend, supplier, operational, and market insights.
• Embed responsible sourcing, sustainability, and supplier diversity in the global strategy and account initiatives.
• Translate global priorities into direction for regional delivery and identify cross-regional opportunities and synergies.
• Share procurement best practices, innovation, and lessons learned across regions.
• Develop global supplier strategy aligned with category strategies, preferred supplier programs, and account objectives.
• Apply company best practices, policies, processes, tools, and templates alongside client account specifications.
• Lead benchmarking to evaluate market trends, supplier competitiveness, and sourcing opportunities.
• Provide global oversight of strategic supplier relationships, supplier compliance trends, and supplier risk management.
• Consolidate supplier performance insights, identify trends and improvement opportunities, and coordinate global corrective actions for major issues.
• Maintain supplier performance, compliance, and value tracking and reporting mechanisms, organised records, and checks and balances for service contracts and compliance.
• Provide strategic and functional leadership across regional procurement leads and teams, promoting alignment without direct line-management accountability.
• Promote procurement capability development, knowledge sharing, and continuous improvement with Regional Procurement Leads.
• Foster an inclusive, collaborative global procurement community and shared accountability for global priorities.
• Use data, analytics, AI, and digital procurement technologies to measure performance, demonstrate impact, support workload planning, and improve procurement activities.
• Perform other related duties as assigned.

Benefits

• Eligible employees may enroll in health insurance, vision insurance, dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life insurance, disability insurance, and paid and unpaid time away from work.
• Eligible employees may receive competitive pay; compensation for the position is $136,000–$160,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Director