Director, Global Account Procurement Lead

Cushman & Wakefield • Austin, TX

1d • $136,000 - $160,000

About The Position

The Director, Global Account Procurement Lead is accountable for the global procurement function for a client account and its portfolio of sites. Under the direction of the Division Procurement Director, this role sets global procurement and strategic sourcing direction, aligns procurement objectives with the client account plan, consolidates global reporting and value delivery, and coordinates stakeholder and supplier governance across regions. The role develops client-centric procurement strategies and partnerships that support measurable client value, responsible sourcing, and sustainable business outcomes.

The position provides strategic and functional leadership to regional procurement leads and teams, supporting alignment and shared priorities without direct line-management accountability for regional resources. It oversees global account relationships, sourcing and contracting activity, strategic supplier relationships, supplier risk, compliance, and performance insights. The role also uses data, analytics, AI, and digital procurement technologies to demonstrate procurement impact and support continuous improvement.

The position operates in a professional office environment and routinely uses standard office equipment. The compensation range is $136,000–$160,000. Eligible employees may enroll in a variety of benefit programs.

Requirements

• Bachelor’s degree in Business or a related field.
• At least 10 years of experience in Procurement and Strategic Sourcing, including support for complex, multi-country, or global client accounts; experience in facility services or a related discipline is described as ideal.
• Experience developing procurement strategies, leading complex sourcing programs, and operating effectively in a global matrix organization.
• Experience engaging senior client and internal stakeholders and influencing geographically dispersed procurement teams in a complex matrix organization.
• Understanding of strategic sourcing processes and demonstrated proficiency with e-tools such as e-RFPs, reverse auctions, e-catalogs, and contract management systems.
• Legal knowledge and ability to prepare and negotiate agreements and amendments and explain contract specifics to clients.
• Analytical and quantitative skills, including the ability to analyze and interpret information, data, and related documentation.
• Effective communication and interpersonal skills.
• Self-motivated and able to work independently to find solutions.
• Detail-oriented with strong analytical skills.
• Strong leadership and influencing skills, including the ability to drive alignment and results through matrix governance and stakeholder engagement.
• Ability to lead through a matrix structure, influence regional procurement leads, and align multiple regions without relying solely on direct reporting lines.
• Strong global governance, executive stakeholder management, reporting consolidation, and value-validation capabilities.
• Strong commercial acumen and ability to translate spend, market, supplier performance, and value data into strategic recommendations for senior stakeholders.
• Excellent executive-level communication, influencing, and presentation skills, with the ability to align stakeholders across regions and functions.

Nice To Haves

• MBA or a related master’s degree.
• Experience in facility services or a related discipline.

Responsibilities

• Own the global procurement relationship with the client, account management team, regional procurement leads, procurement operations, suppliers, and corporate stakeholders.
• Participate in global governance meetings and address regional procurement matters requiring global direction or escalation.
• Consolidate global procurement reporting and prepare procurement content for global QBRs using regional inputs.
• Support strategic client pursuits and global QBRs by communicating procurement’s strategic contribution, measurable value, and bottom-line benefits.
• Validate and consolidate global procurement value delivered, including regional savings and value data.
• Implement programs and initiatives to achieve agreed goals, metrics, and KPIs.
• Oversee global procurement resource requirements and support alignment of regional resource planning with account priorities.
• Escalate and coordinate resolution of major regional risks and issues requiring global intervention.
• Provide global oversight of contracting in alignment with the approved sourcing strategy, account requirements, and company policies.
• Interpret contracts, negotiate with suppliers when global involvement is required, and ensure appropriate contractual records-retention plans are in place.
• Advise management on contractual rights and obligations, resource use, and legal matters, engaging Legal stakeholders as appropriate.
• Oversee global contract compliance and ensure material risks identified by regional teams are escalated and addressed.
• Set strategic sourcing direction for the account and ensure regional sourcing supports the global procurement strategy.
• Sponsor or lead complex and cross-regional sourcing projects and RFPs, including analysis, negotiation, and recommendations.
• Engage category managers and preferred suppliers in procurement activities consistent with company and client requirements.
• Maintain relationships with global client stakeholders and act as the primary global account procurement interface.
• Partner with regional procurement leads to support consistent communication, ownership, and escalation across regions.
• Work with Finance, Operations, and other functions to understand business requirements and align procurement priorities.
• Participate in and lead meetings at the appropriate level and frequency.
• Define and maintain global procurement strategy using spend, supplier, operational, and market insights.
• Embed responsible sourcing, sustainability, and supplier diversity in global strategy and account initiatives.
• Align procurement objectives with the client account plan and translate global priorities into direction for regional delivery.
• Identify global opportunities and cross-regional synergies across the account.
• Share procurement best practices, innovations, and lessons learned across regions to improve consistency and performance.
• Develop global supplier strategy aligned with category strategies, preferred supplier programs, and account objectives.
• Apply company best practices, policies, processes, tools, and templates, incorporating corporate and client-account specifications.
• Lead benchmarking to evaluate market trends, supplier competitiveness, and sourcing opportunities, using spend and supplier performance insights to identify value creation opportunities.
• Provide global oversight of strategic supplier relationships while regional teams lead supplier management and performance reviews.
• Monitor supplier compliance trends and escalate significant compliance risks through appropriate governance channels.
• Consolidate supplier performance insights across regions and identify trends, systemic issues, and improvement opportunities.
• Provide global oversight of supplier risk management and ensure material supply chain, operational, financial, compliance, and sustainability risks are identified, assessed, mitigated, and escalated appropriately.
• Escalate major supplier performance issues and coordinate global corrective actions where required.
• Maintain tracking and reporting mechanisms for supplier performance, compliance, and value outputs.
• Maintain organized records and appropriate checks and balances for service contracts and compliance requirements.
• Provide strategic and functional leadership across regional procurement leads and teams, setting global direction and promoting alignment without direct line-management accountability for regional resources.
• Promote procurement capability development, knowledge sharing, and continuous improvement in partnership with regional procurement leads.
• Foster an inclusive, collaborative global procurement community and support shared accountability for global priorities and outcomes.
• Leverage data, analytics, AI, and digital procurement technologies to measure performance, demonstrate client impact, support workload planning, and improve sourcing, category management, and supplier-risk activities.
• Perform other related duties as assigned.

Benefits

• Eligible employees may enroll in health, vision, and dental insurance programs.
• Flexible spending accounts and health savings accounts are generally included among available benefit programs.
• Retirement savings plans are generally included among available benefit programs.
• Life and disability insurance programs are generally included among available benefit programs.
• Paid and unpaid time away from work.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Director