Lead Appliance Repair Service Professional
Mr. Appliance Of Northern Colorado•Boulder, CO
•$55,000 - $80,000
About The Position
Mr. Appliance is seeking a Lead Appliance Repair Technician to provide excellent customer service to customers and technical support to a team of Appliance Repair Technicians. The role combines hands-on diagnosis and repair of home appliances with leadership, troubleshooting guidance, and teaching other technicians. The position offers ongoing training and emphasizes a strong work-life balance, with no nights or weekends.
Requirements
- High school diploma or equivalent.
- Valid driver’s license and clean driving record.
- Two or more years of appliance repair experience.
- Demonstrated customer service, empathy, and communication skills.
- Critical thinking and problem-solving ability, with a focus on completing repairs correctly the first time.
- Efficiency, punctuality, and reliability.
- Attention to detail, including keeping the work vehicle organized and completing customer information and reports.
- Willingness to research new equipment and participate in training.
- Enjoyment of teaching and sharing skills with other technicians.
Responsibilities
- Diagnose and repair home appliances by troubleshooting, providing cost estimates, communicating with customers, and collecting payments.
- Lead a team of Appliance Repair Technicians in diagnosing and repairing appliances.
- Serve as a technical resource and support for the team.
- Communicate effectively with the office.
- Teach and share appliance repair knowledge and skills with other technicians.
Benefits
- Paid training, including access to the Mr. Appliance Academy.
- Opportunity to earn bonuses, spiffs, and incentive pay.
- Company-provided vehicle and iPad.
- Health, dental, and vision benefits offered after 90 days of employment.
- Nine days of paid time off per year, including paid holidays.
- No nights or weekends.
- Fun team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
