Lead Agent Surveillance

Boyd Gaming•Northwood, ND

About The Position

The Lead Agent Surveillance monitors activity on the casino floor and throughout the property, and oversees the Surveillance team’s operations during an assigned shift. The role uses surveillance equipment to respond to, identify, and record questionable activities, and assists with training Surveillance Agents. The position also requires maintaining confidentiality and cooperating with internal and law enforcement investigations as needed.

Requirements

  • Must be at least 21 years of age.
  • Must be able to stand, sit, or walk for extended periods of time.
  • Working knowledge of Microsoft Office programs such as Excel and Word.
  • Must be able to obtain and maintain any necessary certifications and/or licenses.

Nice To Haves

  • Thorough knowledge of casino games, regulations, and game cheating/theft methods is preferred.
  • At least two years of surveillance or table games experience is preferred.
  • Prior supervisory experience is a plus.

Responsibilities

  • Monitor the casino floor and all areas of the property using electronic video observation and recording equipment.
  • Watch for suspicious or illegal activity throughout the casino and advise the director immediately.
  • Record entries in daily shift reports and audits, maintaining extreme confidentiality.
  • Cooperate with departmental and law enforcement agency investigations as needed.
  • Assist with training Surveillance Agents.
  • Perform other duties as assigned by management.
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