Surveillance Agent

PENN Entertainment•Riverside, MO

About The Position

The Surveillance Agent protects company assets by observing employee and customer activity through surveillance cameras. The role reviews video footage in cases involving patron or internal-control disputes, completes daily activity reports, monitors recording equipment, and reports observed infractions or cheating to the appropriate person, including the MGC agent on duty.

Requirements

  • High school diploma or G.E.D.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees.

Nice To Haves

  • Six months of related experience and/or training.

Responsibilities

  • Protect company assets by observing employee and customer activity via surveillance cameras.
  • Review video footage related to patron or internal-control disputes.
  • Complete daily activity reports and note pertinent facts.
  • Monitor recording equipment and check that equipment is operating.
  • Notify the appropriate person, including the MGC agent on duty, when infractions or cheating are observed.

Benefits

  • Wellness programs supporting team members' financial, physical, and mental well-being.
  • Day-one medical coverage may be available, depending on position.
  • 401(k) matching may be available, depending on position.
  • Annual performance bonus may be available, depending on position.
  • Paid time off, earned according to local policy and increasing with length of employment.
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