SURVEILLANCE AGENT

Argosy Casino Hotel & Spa Riverside•Riverside, MO

About The Position

The Surveillance Agent helps protect company assets by observing employee and customer activity through surveillance cameras. The role includes reviewing video footage related to patron or internal-control disputes, completing daily activity reports, monitoring recording equipment, and reporting observed infractions or cheating to the appropriate person, including the MGC agent on duty.

Requirements

  • High school diploma or GED.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees.

Nice To Haves

  • Six months of related experience and/or training.

Responsibilities

  • Protect company assets by observing employee and customer activity via surveillance cameras.
  • Review video footage concerning patron or internal-control disputes.
  • Complete daily activity reports and note pertinent facts.
  • Monitor recording equipment and check that it is operating properly.
  • Notify the appropriate person when infractions, cheating, or other issues are observed, including the MGC agent on duty.

Benefits

  • Wellness programs supporting team members’ financial, physical, and mental well-being.
  • Day-one medical coverage, which may vary by position.
  • 401(k) matching, which may vary by position.
  • Annual performance bonus, which may vary by position.
  • Paid time off that is earned according to local policy and increases with length of employment.
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