Lead Accountant - Order to Cash

New Relic•Portland, OR

5d•$118,000 - $147,000

About The Position

New Relic is seeking a Lead Accountant to serve as the operational bridge between Revenue/Finance leadership and the Accounts Receivable (AR) Operations team. The role will drive month-end close acceleration and establish governance across global workflows and projects, while coordinating end-to-end Order-to-Cash (OTC) transformation by embedding AI automation, predictive risk engines, and standardized operations into financial reporting.

Requirements

At least 5 years of progressive Order-to-Cash, Accounts Receivable, or FP&A experience in the SaaS or technology sectors.
Hands-on proficiency with NetSuite, BillingPlatform, Zuora, and HighRadius.
Proven experience coordinating cross-regional teams, analyzing complex financial data, and building structured variance reports.
Strong cross-functional collaboration skills across Finance, Sales, and Legal.
Experience leading teams through process changes in SOX-compliant environments.

Nice To Haves

Experience implementing financial process improvements such as robotic process automation, auto-match logic, or OCR/Intelligent Document Processing.
Familiarity with corporate compliance guardrails for Generative AI in financial workflows, including data security protocols such as PII/MNPI masking.

Responsibilities

Standardize and accelerate project timelines, coordinate cross-functional teams, and drive projects to completion.
Document and maintain formal Standard Operating Procedures for AR workflows, including human-in-the-loop validation steps to safeguard financial controls.
Lead the operational implementation of agentic and non-agentic automation.
Partner with technical teams to deploy a Predictive Account Risk Engine using billing and consumption telemetry to prioritize collections outreach.
Use Intelligent Document Processing and automated exception-handling tools, including payment auto-matching in HighRadius, to streamline repetitive work and scale global operations.
Translate AR aging, Collections Efficiency Index, and Days Sales Outstanding metrics into liquidity forecasts and risk assessments for leadership.
Act as the real-time liaison between Revenue/Finance leadership and AR Operations to align on data points.