Laundry Attendant ("Atencion en Lavanderia")

Azul Hospitality•Phoenix, AZ

5d•Onsite

About The Position

The Laundry Attendant supports hotel cleanliness and guest comfort by processing, inspecting, storing, and delivering linens, towels, and other laundry. The role includes operating laundry equipment, keeping work areas and equipment clean and safe, and assisting Housekeeping with guest rooms and public areas as needed. The position is at the AC Element Phoenix City North in Phoenix, Arizona, as part of the pre-opening team for a dual-brand hotel.

Requirements

High school education or equivalent.
Ability to speak, read, write, and understand the primary language used in the workplace.
Good verbal and written communication skills and excellent customer relations skills.
Detail-oriented, organized, and able to communicate effectively.
Basic computer skills and basic computational ability.
Ability to deal effectively and patiently with internal and external customers, using tact and diplomacy and collecting accurate information to resolve conflicts.
Self-driven and able to work independently.
Knowledge of the safe use of cleaning products and operation of laundry equipment.
Ability to perform the essential job functions with or without reasonable accommodation.
Regular attendance and ability to work varying schedules based on hotel business needs; attendance at scheduled training sessions and meetings is required.
Must maintain a neat, clean, and well-groomed appearance in accordance with Azul Hospitality standards.
Must be able to stand and exert well-paced mobility for up to four hours at a time, maneuver between simultaneous functions, work in limited spaces, and reach other hotel departments promptly.
Must be able to lift up to 45 pounds and push or pull carts and equipment weighing up to 250 pounds.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, and visual acuity; frequent communication with staff, guests, and supervisors.
Requires use of fingers, wrists, and hands for picking, pinching, typing, carrying, and other substantial movements.

Nice To Haves

Previous experience in a laundry department.
Experience using industrial washing, drying, and ironing equipment.

Responsibilities

Collect, transport, sort, weigh, load, and unload laundry.
Inspect linens and remove ripped or soiled items.
Wash and dry linens, towels, rags, and other items as directed.
Clean dryer filters daily and maintain laundry equipment as trained.
Operate the iron according to hotel standards.
Sort, fold, store, and organize dried articles and stock linen carts.
Sweep and mop laundry floors and keep linens off the floor.
Operate machinery and complete work processes safely, following safety procedures.
Clean and maintain equipment and machinery; perform required preventive maintenance or contact a supervisor or maintenance department.
Mend torn articles as needed.
Deliver and stock terry and linen in linen closets, housekeeping carts, the Fitness Center, and the Pool.
Leave work areas clean and organized.
Assist Housekeeping with cleaning guest rooms and public areas as needed.
Assist with guest inquiries and report maintenance problems, safety hazards, accidents, or injuries.
Follow company, safety, and security policies and perform other reasonable duties assigned by managers and supervisors.