Laundry Attendant ("Ayudante de Lavanderia")
About The Position
The Laundry Attendant performs the stages of linen processing, including collecting, transporting, sorting, weighing, loading and unloading, ironing, folding, storing, and delivering linens. The role also maintains laundry equipment and work areas, follows safety procedures, and may assist Housekeeping with guest rooms and public areas as needed. Staff must maintain a neat, clean, and well-groomed appearance according to property standards and comply with hotel rules, attend scheduled training and meetings, and maintain regular attendance. Schedules may vary based on hotel business needs.
Requirements
- High school diploma or equivalent education required.
- Must be able to speak, read, write, and understand the primary language used in the workplace.
- Good verbal and written communication skills.
- Excellent customer relations skills; ability to deal effectively with internal and external customers with patience, tact, and diplomacy and collect accurate information to resolve conflicts.
- Detail-oriented, with strong organizational skills.
- Basic computer skills and basic computational ability.
- Self-driven and able to work independently.
- Knowledge of safe use of cleaning products and operation of laundry equipment.
- Must be able to meet the position’s physical demands, including standing and moving for up to four hours, lifting up to 45 pounds, pushing and pulling carts and equipment weighing up to 250 pounds, and performing the listed movements and sensory tasks.
- Must maintain a neat, clean, and well-groomed appearance in accordance with property standards.
- Regular attendance is essential; varying schedules may be required to meet hotel business needs.
Nice To Haves
- Previous experience in a laundry department preferred.
- Experience using industrial washing, drying, and ironing equipment preferred.
Responsibilities
- Collect, transport, sort, weigh, load, and unload laundry items.
- Inspect linens and remove ripped or soiled items.
- Wash and dry linens, towels, and rags as directed by management.
- Clean dryer filters daily and maintain equipment as trained.
- Operate irons according to hotel standards.
- Fold linens and towels, sort dried articles by identification number or type, and place items in appropriate storage bins.
- Stock linen carts and deliver and stock terry and linens in linen closets, housekeeping carts, the Fitness Center, and Pool.
- Sweep and mop laundry floors and keep linens off the floor.
- Clean and maintain equipment and machinery; perform required preventive maintenance or contact a supervisor or the maintenance department.
- Mend torn articles as needed.
- Follow safety procedures and operate machinery in accordance with safety requirements.
- Leave work areas clean and organized.
- Assist Housekeeping with cleaning guest rooms and public areas as needed.
- Assist with guest inquiries and follow company, safety, and security policies and procedures.
- Report maintenance problems, safety hazards, accidents, and injuries.
- Perform other duties as assigned or requested by managers and supervisors.
- Maintain regular attendance and attend scheduled training sessions and meetings.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
