LAS Operations Training Specialist

Abbott•Madison, WI

10d•$61,300 - $122,700•Onsite

About The Position

The LAS Operations Training Specialist coordinates and delivers onboarding and ongoing training for new and existing LAS team members. The role develops and maintains instructor-led and e-learning materials, assessments, and competency activities to support consistent and effective learning. It also supports learning management system (LMS) administration, including curricula, assignments, training records, and reporting in accordance with applicable procedures. The specialist partners with equipment service subject matter experts to maintain relevant technical training and provide hands-on instruction as needed. The position works with trainers, operational leaders, and subject matter experts across functions to identify training needs, maintain accurate content, and evaluate training effectiveness. Training may be delivered through classroom instruction, virtual training, e-learning, in-lab coaching, and hands-on or on-the-job instruction. The role supports the company’s Quality Management System policies and regulatory requirements, and upholds company values of accountability, innovation, integrity, quality, and teamwork. The position is based at Abbott’s Madison, Wisconsin location. Travel is listed as 5% of the time in the posting; the duties also describe travel of up to 15% of working time, which may include overnight or weekend travel. The role may require overtime as needed, lifting up to 40 pounds, prolonged standing and walking, and using a mobile device, tablet, or computer and typing for portions of the workday.

Requirements

Bachelor’s degree in Training and Development, Education, Instructional Design, Engineering, or a field related to the essential duties; alternatively, an associate’s degree and 2 years of relevant experience may substitute for the bachelor’s degree.
At least 2 years of experience in corporate training, onboarding, instructional design, technical training, or related training experience.
Experience developing training content, including presentations, learning assessments, or e-learning materials.
Strong understanding of instructor-led, virtual instructor-led, e-learning, and/or hands-on or on-the-job training.
Strong computer skills, including virtual meeting tools, word processing, presentation development, data and records management, and learning management systems.
Ability to perform the essential duties with or without accommodation.
Currently authorized to work in the country where the work will be performed; the employer cannot sponsor or take over sponsorship of employment visas.
Ability to work collaboratively and build working relationships with peers at all organizational levels.
Excellent written and oral communication, interpersonal, organizational, and time-management skills, with attention to detail.
Ability to lead and motivate others without formal authority, work independently, adapt to changing workloads, quickly understand new information, follow written and verbal instructions accurately, and continually learn and apply new training skills.
Proficiency in Microsoft Suite products.
Ability to work overtime as needed.
Ability to lift up to 40 pounds for approximately 15% of a typical day.
Ability to use a mobile device, tablet, or computer and/or type for approximately 50% of a typical day.
Ability to travel; the duties describe travel of 15% of working time, potentially including overnight or weekend travel, while the posting’s travel field lists 5%.
Ability to comply with applicable personal protective equipment requirements and travel between Madison locations.
Ability to stand continuously for prolonged periods (more than 2 consecutive hours in an 8-hour day) and walk continuously for prolonged periods (more than 2 hours at a time in an 8-hour day).

Nice To Haves

Experience working in a regulated environment, specifically under FDA, ISO, CAP, and/or CLIA.
Experience developing e-learning content using authoring tools and supporting LMS curricula, assignments, completion tracking, or reporting.
Basic understanding of Lean Six Sigma problem-solving methodology.

Responsibilities

Coordinate, schedule, communicate, and facilitate new-hire onboarding and ongoing employee training.
Adapt training styles to meet learner needs and deliver learner-focused instruction through classroom, virtual, e-learning, in-lab, and hands-on or on-the-job formats as needed.
Evaluate training effectiveness using learner feedback, assessments, completion data, and competency data.
Respond to training and process questions, consulting technical subject matter experts when needed, and assist with employee retraining as needed.
Help develop team members’ training expertise, behavior, mindsets, and skillsets.
Collaborate with trainers, operational leaders, and cross-functional subject matter experts to identify training needs and maintain accurate content.
Develop, edit, and maintain onboarding resources, e-learning modules, presentations, training materials, assessments, and process documentation.
Support LMS administration by creating and maintaining curricula and course assignments, tracking completions, preparing reports, and maintaining accurate training records in accordance with policies and procedures.
Partner with the equipment service team to understand key workflows and support equipment-specific training when needed.
Support and comply with company Quality Management System policies and applicable regulatory requirements.
Maintain regular and reliable attendance and comply with applicable personal protective equipment requirements.
Travel between Madison locations and travel away from the work location as required.