LAS Operations Training Specialist

Abbott•Madison, WI

8d•Onsite

About The Position

The LAS Operations Training Specialist coordinates and delivers onboarding and ongoing training for new and existing LAS team members. The role develops and maintains instructor-led and e-learning materials, assessments, and competency activities, and supports learning management system (LMS) administration, including curricula, assignments, training records, and reporting in accordance with applicable procedures. The specialist partners with equipment service subject matter experts to maintain relevant technical training and provide hands-on instruction as needed. The position works with trainers, operational leaders, and subject matter experts across functions to identify training needs and maintain accurate content. Training may be delivered through classroom instruction, virtual training, e-learning, in-lab coaching, and hands-on or on-the-job instruction. The role evaluates training effectiveness and supports retraining when needed. It also requires compliance with the company’s Quality Management System policies and applicable regulatory requirements, regular and reliable attendance, and travel between Madison locations. The listed base pay is $61,300–$122,700, with possible variation in specific locations.

Requirements

Bachelor’s degree in Training and Development, Education, Instructional Design, Engineering, or a field related to the essential duties; alternatively, an associate degree and two years of relevant experience may substitute for a bachelor’s degree.
At least 2 years of experience in corporate training, onboarding, instructional design, technical training, or related training.
Experience developing training content, including presentations, learning assessments, or e-learning materials.
Strong understanding of instructor-led, virtual instructor-led, e-learning, and/or hands-on/on-the-job training.
Strong computer skills, including virtual meeting tools, word processing, presentation development, data and records management, and learning management systems.
Ability to perform the essential duties with or without accommodation.
Currently authorized to work in the country where the work will be performed; the company is unable to sponsor or take over sponsorship of employment visas.
Ability to work collaboratively and build working relationships with peers at all levels.
Excellent written and oral communication and interpersonal skills.
Ability to lead and motivate others without formal authority.
Ability to adapt to changing workloads and circumstances and respond to and understand new information quickly.
Strong time management, focus when working independently, organization, and attention to detail.
Ability to accurately follow written and verbal instructions and continually learn, improve, and apply new training skills.
Proficiency in Microsoft Suite products.
Ability to work overtime as needed.
Ability to lift up to 40 pounds for approximately 15% of a typical day.
Ability to use a mobile device, tablet, or computer and/or type for approximately 50% of a typical day.
Ability to travel; the description states travel may be 15% of working time and may include overnight or weekend travel, while the posting’s travel field states 5% of the time.
Ability to comply with applicable personal protective equipment requirements and travel between Madison locations.
Ability to stand continuously for prolonged periods (more than two consecutive hours in an eight-hour day) and walk continuously for prolonged periods (more than two hours at a time in an eight-hour day).

Nice To Haves

Experience working in a regulated environment, specifically under FDA, ISO, CAP, and/or CLIA requirements.
Experience developing e-learning content using authoring tools and supporting LMS curricula, assignments, completion tracking, or reporting.
Basic understanding of Lean Six Sigma problem-solving methodology.

Responsibilities

Coordinate, schedule, communicate, and facilitate new-hire onboarding and ongoing employee training.
Adapt training style to learner needs and deliver learner-focused training through classroom, virtual, e-learning, in-lab, and hands-on or on-the-job formats as needed.
Evaluate training effectiveness using learner feedback, assessments, completion data, and competency data.
Respond to training and process questions, consulting technical subject matter experts when needed.
Assist with employee retraining as needed.
Help develop team members’ training expertise, behaviors, mindsets, and skillsets.
Collaborate with trainers, operational leaders, and subject matter experts to identify training needs and maintain accurate content.
Develop, edit, and maintain onboarding resources, e-learning modules, presentations, training materials, assessments, and process documentation.
Support LMS administration by creating and maintaining curricula and course assignments, tracking completions, preparing reports, and ensuring accurate training records in accordance with applicable policies and procedures.
Partner with the equipment service team to understand key workflows and support equipment-specific training when needed.
Support and comply with company Quality Management System policies and regulatory requirements.
Maintain regular and reliable attendance and travel between Madison locations.