Labor Coordinator

Upstage Crew Services Inc•Salt Lake City, UT

5d•Onsite

About The Position

The Labor Coordinator supports the labor coordinating team by creating and staffing jobs, scheduling employees, coordinating with crew members and clients, and completing administrative and timekeeping tasks. The role primarily works nights, with shifts varying according to department needs, and includes on-site leadership and coordination to support project success. The position requires working at the Salt Lake City office for assigned shifts and flexibility to adjust schedules as needed. The successful candidate will work diligently with direction and limited supervision, often during hours when the rest of the team is not working. They should be adaptable, detail-oriented, composed under time pressure, responsive on short notice, and able to prioritize customer service. The role calls for effective communication, people skills, basic computer skills, and willingness to learn online systems. Employees are also expected to embrace Upstage’s core values: Unity, Passion, Speed, Teamwork, Accountability, Grit, and Expertise.

Requirements

Willingness to work diligently with direction and limited supervision.
Ability to work semi-independently, particularly during hours when the rest of the team is not working.
Good problem-solving skills, common sense, and sound judgment.
Ability to handle frequent interruptions while maintaining attention to detail, flexibility, adaptability, composure, and performance under time pressure.
Ability to hear and communicate verbally, and to read and speak English.
Ability to be contacted and respond on short notice, and to arrive at work on time and ready to work.
Willingness to learn online systems and programs.
People skills and emotional intelligence for working with crew members.
Customer-focused approach and ability to prioritize and support Upstage’s customer service.
Basic understanding of Google Sheets, Microsoft Excel, and computers.
Urgency and attention to detail in completing projects and providing service.
Willingness to embrace and strive to follow Upstage’s stated core values.

Responsibilities

Use the Nowsta system to create jobs, staff and schedule employees, and perform other administrative functions.
Build rapport with crew members and communicate with them effectively and efficiently.
Monitor and approve employee clock-ins, clock-outs, and lunches; help ensure reported time is accurate and coordinate with payroll so bills are completed accurately and promptly.
Work nights and weekends and adjust schedules as needed to support the labor coordinating team.
Make professional phone calls to team members, clients, and peers to plan and execute job requirements.
Use Google Sheets and Microsoft Excel to organize and plan job and team management.
Provide on-site leadership, clock in crew members, and coordinate with clients to support project success.
Respond to work contacts on short notice and arrive on time and ready to work.
Attend assigned shifts at the Salt Lake City office.