Lab Support Services Tech

Parkview Health•Fort Wayne, IN

About The Position

The Lab Support Services Technician performs blood collection on patients of all populations and ages using a variety of procedures. The role uses a positive patient identification device to monitor new orders and pending draws, and applies critical thinking and problem-solving skills to difficult collections and alternative blood-draw procedures. The technician works with nursing staff, providers, other hospital staff, patients, family members, and coworkers to meet patient needs. The position also performs other specimen collections as required, including sputum and fecal specimens, following established protocols. The technician adheres to local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety and provide optimal patient care. This role requires completing Laboratory Support Services training and classes within the first year of employment. After successful completion, the employee will be promoted to a Lab Assistant role and receive a corresponding pay increase. Lab Assistants may pursue further training and experience and potential advancement along an advanced laboratory career path, depending on departmental needs, role requirements, and individual performance. Seasonal or short-term employment is not offered because of the comprehensive training required.

Requirements

  • Perform job duties and assigned tasks accurately, reliably, and precisely.
  • Organize work to complete duties and assigned tasks within expected timeframes.
  • Interact compassionately and effectively with patients of diverse ages, backgrounds, values, beliefs, and behaviors.
  • Stand and walk for extended periods, frequently walk several miles per shift, and perform repetitive physical tasks.
  • Navigate multiple patient care areas throughout the workday.

Responsibilities

  • Collect blood from patients of all populations and ages using a variety of procedures.
  • Use a positive patient identification device to monitor new orders and pending draws.
  • Apply critical thinking and problem-solving to difficult collections and alternative blood-draw procedures.
  • Interact with nursing staff, providers, hospital staff, patients, family members, and coworkers to meet patient needs.
  • Collect non-blood specimens as required, including sputum and fecal specimens, in accordance with established protocols.
  • Follow applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety and provide optimal patient care.
  • Respond appropriately to fluctuations in volume, unexpected situations or problems such as equipment or information-system failure, shift hand-offs, STAT and time-sensitive orders, and specimen integrity issues.
  • Complete Laboratory Support Services training and classes within the first year of employment.

Benefits

  • Eligible for a $2,000 sign-on bonus.
  • Promotion to Lab Assistant and a corresponding pay increase after successful completion of required training and classes within the first year.
  • Opportunities for professional development and career advancement within Lab Support Services.
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