Lab Support Services Tech - Specimen Processing

Parkview Health•Fort Wayne, IN

About The Position

The Lab Support Services Technician – Specimen Processing is responsible for receiving, accessioning, processing, and distributing laboratory specimens for all patient populations. The technician ensures specimens are accurately identified, labeled, prepared, and routed according to test requirements and laboratory protocols. The role uses laboratory systems to monitor incoming specimens, prioritize workflow, and track pending or delayed samples, applying critical thinking to address specimen discrepancies, integrity issues, and special handling requirements. The technician works with phlebotomy staff, nursing staff, providers, couriers, reference laboratories, and other hospital personnel to resolve specimen-related issues and support timely, accurate testing. The role requires attention to detail and adherence to local, state, and federal regulations, accreditation standards, and institutional policies and procedures to protect specimen integrity, patient safety, and confidentiality. The position also performs urine drug screen collection and breathalyzer testing for clients requiring these services. The employee must attend classes and pass the associated certification. Co-workers are required to complete Laboratory Support Services training and classes within the first year. Upon successful completion, they will be promoted to a Lab Assistant role with a corresponding pay increase. Further training and experience may provide opportunities to pursue advanced laboratory career paths, depending on departmental needs, role requirements, and individual performance. Seasonal or short-term employment is not offered because of the comprehensive training required.

Requirements

  • Perform job duties and assigned tasks with accuracy, reliability, and precision.
  • Organize and prioritize workload to meet established turnaround times and testing deadlines.
  • Communicate and collaborate effectively with laboratory staff and clinical partners to resolve specimen issues.
  • Maintain attention to detail while performing repetitive tasks in a fast-paced environment.
  • Attend required classes and pass certification for urine drug screen collection and breathalyzer testing.
  • Complete Laboratory Support Services training and classes within the first year of employment.

Responsibilities

  • Receive, accession, process, and distribute laboratory specimens for all patient populations.
  • Accurately identify, label, prepare, and route specimens according to test requirements and laboratory protocols.
  • Use laboratory systems to monitor incoming specimens, prioritize workflow, and track pending or delayed samples.
  • Identify and address specimen discrepancies, integrity issues, and special handling requirements.
  • Communicate and collaborate with phlebotomy staff, nursing staff, providers, couriers, reference laboratories, and other hospital personnel to resolve specimen-related issues.
  • Respond to fluctuations in specimen volume, unexpected problems such as equipment or system failures and courier delays, shift hand-offs, STAT and time-sensitive processing needs, and specimen integrity issues.
  • Perform urine drug screen collection and breathalyzer testing, after attending classes and passing the required certification.
  • Adhere to applicable regulations, accreditation standards, and institutional policies and procedures to support specimen integrity, patient safety, and confidentiality.
  • Complete Laboratory Support Services training and classes within the first year of employment.

Benefits

  • Eligible for a $2,000 sign-on bonus.
  • Successful completion of required training and classes leads to promotion to Lab Assistant with a corresponding pay increase.
  • Opportunities for professional development and career advancement within Lab Support Services.
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