Lab Support Services Team Lead

Labcorp • Tampa, FL

7d

About The Position

Labcorp is seeking a Support Services Team Leader to join its team in Tampa, Florida. The role assists with supervising day-to-day departmental operations and leads team members in their daily processes and procedures. It supports laboratory specimen preparation and routing, quality assurance, process improvement, error resolution, policy enforcement, and administrative duties. The work schedule is Monday through Friday, 8:00 p.m. to 4:30 a.m., with rotating weekends and holidays. Overtime or other shifts may be needed depending on business needs.

Requirements

• High school diploma or equivalent.
• Three or more years of experience in a laboratory, healthcare, manufacturing, or warehouse environment.
• Understanding of laboratory operations, policies, and procedures.
• Strong computer skills and proficiency with Microsoft Office programs.
• Ability to work independently and within a team environment.
• High attention to detail and ability to prioritize and multitask.
• Ability to work in a fast-paced production environment and meet established turnaround times.
• Strong written and verbal communication skills.
• Ability to handle the physical requirements of the position.
• Ability to pass a standardized color blindness test.
• Flexibility to work overtime or other shifts depending on business needs.

Nice To Haves

• Associate’s degree.
• Six months or more of experience in a clinical laboratory.
• Six months or more of experience supervising or leading a team.

Responsibilities

• Assist in supervising the department’s day-to-day operations.
• Help lead the team in its daily processes and procedures.
• Assist with preparing laboratory specimens for analysis and testing.
• Oversee routing specimens to their respective preparation areas.
• Encourage process improvements and best practices.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Research and resolve production errors, escalating issues when necessary.
• Engage in continuous process and service-level improvements.
• Enforce and manage policies and procedures.
• Perform administrative duties as needed.

Benefits

• Medical, dental, and vision benefits.
• Life insurance and short- and long-term disability coverage.
• 401(k) plan.
• Paid Time Off (PTO) or Flexible Time Off (FTO), subject to eligibility and schedule conditions.
• Tuition reimbursement.
• Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED