Lab Support Services Team Lead

Labcorp • Tampa, FL

9d • Onsite

About The Position

Labcorp is seeking a Support Services Team Leader to join its team in Tampa, Florida. This role assists with the day-to-day supervision of department operations and helps lead the team through its processes and procedures. The position also supports laboratory specimen preparation and routing, quality assurance, resolution of production errors, and ongoing process and service improvements. The team lead is responsible for enforcing and managing policies and procedures and performing administrative duties as needed.

The schedule is Monday through Friday, 8:00 p.m. to 4:30 a.m., with rotating weekends and holidays. Overtime or other shifts may be required depending on business needs. Candidates should be able to work independently and collaboratively in a fast-paced production environment, meet established turnaround times, and handle the physical requirements of the position.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience in a laboratory, healthcare, manufacturing, or warehouse environment.
• Understanding of laboratory operations, policies, and procedures.
• Strong computer skills, including proficiency with Microsoft Office programs.
• Ability to work independently and within a team environment.
• Strong attention to detail and ability to prioritize and multitask.
• Ability to work in a fast-paced production environment and meet established turnaround times.
• Strong written and verbal communication skills.
• Ability to handle the physical requirements of the position.
• Ability to pass a standardized color blindness test.
• Flexibility to work overtime or other shifts depending on business needs.

Nice To Haves

• Associate degree.
• At least 6 months of experience in a clinical laboratory.
• At least 6 months of experience supervising or leading a team.

Responsibilities

• Assist in supervising the day-to-day operations of the department.
• Help lead the team in daily processes and procedures.
• Assist with preparing laboratory specimens for analysis and testing.
• Oversee routing of specimens to their respective preparation areas.
• Encourage process improvements and best practices.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Resolve production errors as requested by management, research issues, and escalate when necessary.
• Engage in continuous process and service-level improvements.
• Enforce and manage policies and procedures.
• Perform administrative duties as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability coverage
• 401(k) plan
• Paid Time Off (PTO) or Flexible Time Off (FTO), subject to the stated eligibility conditions
• Tuition reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED